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Associate, Merchant Onboarding - Terminal & System Support
DBS Bank Limited
February 18, 2021
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
To oversee the below merchant acquiring business operation functions:
Terminal Installation & maintenance
Merchant stationery delivery
UAT support to new project, card association compliance as well as terminal software enhancement
To look for opportunity to improve either in process redesign, streamlining and / or through system automation.
Prepare relevant MIS reports and update DWOR.
Responsible for Team Management eg. provide training and staff performance review for team memebers
Degree holder preferable
Have operation experience and understand on Merchant Acquiring business operations
Have at least 2 years in supervising a small operation team of 5 teammates
Have project experience on improving production capability on a continuous basis
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.