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Your new company Our client is a fast growing banking and financial services platform that is currently dedicate to expanding their operations in Hong Kong Your new role
Oversee, supervise and ensure smooth running of Investor Services and Trade Support, and ensure that any outstanding issues and problems on late and failed settlement and shareholder services are rectified within reasonable time frame and effectively.
Review statistics of report delivery and activities of accounts and ensure timeliness and accuracy thereof.
Monitor service level of service vendor, custodians and fund managers on a regular basis. Supervise the trade support team to ensure services are delivered in a professional manner.
Look for improvement initiatives to enhance operational efficiency via automation or process streamlining such as increase the straight through rate, minimize failed trades rates etc.
Authorize trades, FX, cash and unit trust transactions for and on behalf of Fund Services in accordance with internal procedures and policies
Co-ordinate and monitor the "take-on" process to minimize documentation, fiduciary, credit and operational risks and ensure that risk management procedures are in place, including accuracy of compliance checklist.
Manage the account take-on process for new clients on an operational level as well as conduct operation and document review for existing clients.
What you'll need to succeed
Bachelors Degree in Business or related discipline
Minimum of 10 years of experience in trade support / settlement
Strong knowledge in Funds management with preference in MPF regulation, Unit Trust and Mutual Funds
Strong leadership and stakeholder management skills
Fluency in English and Chinese is a must
What you'll get in return
Market leading benefits and pay
Stable platform with commitment to develop HK market
Opportunity to develop in to Department Head role
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV