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Regional Investment Operations (RIO) is a Center of Excellence (COE) for Wealth Management Operations supporting Regional Consumer Bank.
The department does processing for Mutual Funds, Fixed Income, & Equities.
There are several processing functions such as Order Placement, Settlements, Asset Servicing, Maintenance and Pricing functions.
Support the Mutual Funds / Bonds / Structured Notes / Equities related processing for Asia Pacific Countries
Handling of operations processes including order placement, entry posting, account reconciliation
Ensuring quality processing and adherence to Citi Policies and Controls
Liaison with other processing teams in RIO, Product team and country operations teams located in countries supported by the department
Ensure that the day to day processing of orders is completed smoothly adhering to the cut off times
Meet the Business expectation on operational matters and facilitate a high degree of customer satisfaction
Timely handling of large volume of transactions and exceeding the Service expectation with internal clients.
Ability to work in diverse environments and cultures
Minimum 1 to 2 year's work experience preferably in operations
Knowledge of investment products especially around Mutual Funds and Fixed Income Securities
Responsible, organized and ability to work under pressure and multi-task in a fast paced environment with tight deadlines
Provide high quality service to internal customers
Articulate with strong communications skills both written and spoken
Good Team Player
May need to work on Singapore Public Holidays
Job Family Group: Operations - Core
Job Family: Operations Support
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