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Support Specialist
AIA Singapore Private Limited
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Support Specialist

AIA Singapore Private Limited

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Details
Posted:
February 16, 2021
Location:
Singapore, Singapore
Salary:
Open
Type:
Full Time
Bring your career aspirations to life with AIA!
Responsible for supporting specific functional / business areas in terms of information system needs

  • Participate in discussions with the business on understanding the processes and document the rules and enhancements that are needed.
  • Prepare business requirement to ensure that it is comprehensive and meet the business needs, taking into consideration future needs and changing business needs.
  • Assist in the development of a clear and concise plan of action for User Acceptance Test (UAT)
  • Review and signoff User Acceptance Test (UAT) plan and scenarios within the stipulated timelines.
  • Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.
  • Execute testing and analyze test outputs for accuracy and completeness.
  • Work closely with stakeholders to resolve UAT defects.
  • Report UAT progress and highlight key areas of risk and issues.
  • Provide UAT signoff after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
  • Prepare end user training guide and train the trainer prior to implementation.
  • Perform post implementation verification prior to project closure.

Requirements
  • Minimum Bachelor Degree Preferred
  • Prior experience in UAT preferred
  • Good interpersonal & communication skills

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Internal Number: 10241229
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