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Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Plan and manage daily activities including mailroom and courier services, document scanning, car pooling and/or other services, to keep track and devise a good productivity, cost effectiveness and quality service to external & internal customers.
Manage and monitor the delivery of services by service providers on outsourced activities and delivery of security transaction services to ensure compliance to process and control guidelines.
Conduct periodic review exercise to ensure internal users are complying to the policies & standards of the Bank and meeting regulatory requirements
Define & conduct monthly checks with Service Providers to comply with the Bank's control requirements in areas of business continuity, physical security standard, information security standard and operational control, etc.
Support and participate in various special projects.
Maintain excellent working and professional relationship with existing and potential suppliers or service providers for the best prices and market information.
Coordinate timely and accurate management reporting and MIS reporting.
University Degree in Business Management, Administration, Finance or other relevant disciplines;
Minimum 8 years of relevant experience
Excellent leadership, communication and inter-personal skills.
Self-motivated with strong analytical mind and creative thinking.
Good understanding of banking operations with extensive experience in management.
Sound knowledge in people management and development, change management, project management, and information technology literacy and applications.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements. We regret only shortlisted candidates will be notified.