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The Mkt Seg & Svcs Lead Specialist is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions
Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization
Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model.
Work with Product control functions to ensure that all relevant documentation (eg Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business
Coordinate planning and other related activities for launching of new capabilities and functionalities across technology, operations, implementations, and regional teams
Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood
Develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute
Invest time to keep track of Competition, Market Trends, New Technologies
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
10+ years of relevant experience in electronic banking channels with good knowledge of corporate banking practices in the cash management space; Exposure to and understanding of business analysis, data and system analysis
Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task
Role overview The Regional Pricing Billing - Manager will be responsible for defining the pricing strategy and execution for APAC. The Billing PM will work with the respective partners to define the pricing parameters and processes in order to support client pricing proposals and more importantly create unique value propositions by deal. The individual will also have responsibility to periodically review the client base for suitability of current pricing levels, and modifications where appropriate. The individual will work closely with O&T, Product and sales/coverage partners on this front.
Deploy the Global Billing System in conjunction with country and regional partners
Responsible for the management of pricing strategy for APAC
Strong working partnership with the data team; ensuring a good understanding of the existing product / account / charge codes to form the basis of client pricing
Establishing a governance process for new price points to be introduced across APAC
Execution of fee re-pricing across different client tiers and forming a strong working partnership with stakeholders from different parts of the bank
Focused on strategic bundle pricing and other forward looking pricing strategy for APAC along with workstream working on redefining pricing models across APAC
Build and facilitate "price for value" pricing proposals.
Evaluating the change impact and organizational readiness to limit potential risk.
Supporting training and communication as part of change management. Activities may include designing or delivering specialized training resources to appropriate userbase.
Evaluating the risk of change and providing actionable guidelines on reducing the impact.
Evaluating resistance in adopting the change at the user, process, technology and culture level.
Drives fee origination across all products to achieve agreed growth targets, including: Cash Management, Cards, Trade and Cross Currency
Successful launch and delivery of the Global Billing System
Maintenance of pricing across products and management of pricing strategy in with alignment with regional partners
Execution of the bundled packages to new and existing clients of the bank
A highly motivated and experienced professional prepared to lead and manage a complex yet important pricing strategy
Good handle of TTS Product Suite, including the broad spectrum of Cash Management, Liquidity Management and Trade Finance solutions.
Developed communication skills, strong executive presence
Leadership by Influence to work across the product and sales/coverage teams in
Forward looking strategic thinker with good understanding of TTS products
Creative, innovative, high energy with strong initiative
Strong execution and project management skills: thorough follow-through & attention to detail
Strong analytical and problem solving skills; familiarity with data analytics a plus
Excellent interpersonal skills and ability to work with partners
Fluency in English / local language based on location
Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type:
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