The PMO will lead a team of Project Services Officers and Programme and Project Services Analysts working on the same programme or projects related to the programme. They are responsible for adherence to Business Transformation Framework (BTF), using standard project management tools such as Clarity and working closely with their colleagues in Transformation team.

The vision statement for Transformation is "To be the businesses' primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for

HSBC" Support Project and Programme Managers to manage change through project delivery. The projects will typically have a clearly defined output, fixed start and end date with a well-defined development/delivery path. Projects may be stand alone or part of a Programme.

The jobholder will be expected to support the Programme/Project Manager undertaking all core PMO activities to track, monitor and report on the progress of a project.

The role holder will operate within the usual authority limits for a PMO Manager.

Knowledge

• Strong knowledge of Business Transformation Frameworks (BTF), methodologies and best practice techniques
• Strong knowledge of the project/programme/change lifecycle
• Strong knowledge of the purpose, value, culture and fundamentals of Global Transformation Team
• Strong knowledge of banking/HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders

Experience

• PMO/PM skills and experience, including examples of the delivery of on time and on budget -a driver with bias towards delivery at pace and controlling project outcomes
• Extended experience of working in a banking environment
• Multi-year experience of working in a change environment as PMO/PM
• Strong verbal and written communication skills and solid experience in face to face presentation
• Strong knowledge of MS Office, Group standard tools (Clarity, Sharepoint, GPDM, etc)

Capabilities

• Planning and Plan Management
• Risk and Issues Management
• Financial and Budget Management
• Tracking, Reporting and Governance
• Change and Implementation Management
• Stakeholder Management
• Resource and Team Management
• Leading self and Others
• Impactful Communication
• Influencing and Decision Making
• Problem Solving and Critical Thinking
• Delivery at Pace
• Achieving excellence
• Collaboration
• Embracing Change
• Global Mindset
• Customer Empathy
• Commerciality

Qualifications and Accreditation's

• PMP training or certification -Optional
• P3O or equivalent certification Optional
• MSP -Optional