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Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Conduct assessment on processes, controls, and mitigation plans to identify risks and gaps.
Conduct annual risk and control exercises e.g. RCSA, Peer Review
Collaborate with stake holders to prepare for internal/external/regulatory audits e.g. preparing audit RFIs
Collaborate with stake holders to ensure that issues are tracked and closed on time
Forge effective engagement with key stakeholders on risk management, control and governance matters
Support internal/external triggered security vulnerability advisories activities.
Conduct ongoing pre-audit activities on key IT processes and system as per the annual plan and identify the gaps against bank standard requirements.
Lead efforts on increasing Risk awareness in the department to strengthen first line of defence
Liaise extensively with Subject Matter Expert (SME) and work collaboratively with the Process Owners to create and improve policies and procedures to promote continuous improvement and to ensure that governance controls are embedded in the processes.
Participate in policy and procedure development and periodic review to help ensure accuracy, consistency and clarity in Technology risk management
Initiate and coordinate incident retrospectives.
Analyse and review incidents, prepare analysis report.