Regional Infrastructure Service Delivery Manager job in Singapore. Permanent role to oversee IT Operations.

Your new company
A leading global medical device company looking to setup their new Headquarters in Singapore is hiring for a Regional Head of Infrastructure & Service Operations. This is a newly created position.

Your new role

• Oversee and consolidate IT Operations and Service Delivery in the APAC region
• Manage IT Infrastructure services and ensure smooth service delivery in accordance to SLA
• Analyse and suggest improvements to streamline and enhance IT operations and service delivery
• Develop IT infrastructure roadmap for process improvement and standardisation
• Monitor and review service performance and provide technical documentation and reporting

What you'll need to succeed

• Proven experience of minimally 7 years in leadership role with strong track record in IT service delivery and management on a regional scale
• Proven experience managing complex IT projects in alignment with ITIL processes
• Strong vendor management experience to liaise with external vendors and stakeholders
• Technical certifications such as ITIL Service Management, ITSM and PMP are a strong advantage

What you'll get in return
You will get the opportunity to work on large scale projects on a regional scale. This is a senior role for you to take your career to the next level with an attractive portfolio and established company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Hsu Wen (EA reg no.: R1987315) at hsuwen.lee@hays.com.sg. If this job isn't quite right for you but you are looking for a new position to further your career in IT Infrastructure, please contact Hsu Wen at +65 63030158 for a confidential discussion.
Hays Registration Number: 200609504D, EA License: 07C3924