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Senior Project Manager / Project Manager (Business System and Procedure Management)
Bank Of China (Hong Kong) Limited
November 9, 2020
Lead multidisciplinary project teams to deliver on the strategic business improvement plan in line with Corporate and service priorities focusing on delivering efficiencies and improved service user experience.
Work closely with parties including business users, operations, IT and relevant parties to ensure effective project implementation.
Actively monitor the project scope and resources to meet the project schedule and budget.
Develop and maintain strong project governance management across the end to end process pipeline to ensure project deployment.
Support Senior Manager to promote new ways of working and facilitate change by ensuring buy in and support at all levels of the service.
Educated to degree level or equivalent
At least 8 years' experience in Project Management
Recognized qualification in project management desirable and/or equivalent experience and training in a related business environment
Solid experience in managing projects of business process improvement to enhance efficiency, service quality and customer experience
As a change agent with "Customer Focus" Mindset
Evidence of ability to communicate complex issues to service users, careers and other stakeholders, in an effective and clear style
Flexible and adaptive to changes, Familiar with computer software like MS Word, Excel, PowerPoint, etc.
Good command of both spoken and written English and Chinese. Mandarin is an advantage
Candidates with less experience may be considered for the Project Manager.