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Support to meet the expense budget in the Division
Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
Work in partnership with colleagues across the region to support the implementation of regional projects at a branch level
Work in partnership with colleagues in Operations to provide advice on MUFG operations policies and procedures
Work in partnership with Operations department to investigate incidents including conduct interviews, collect data and contribute to recommendations to mitigate incidents in the future
Work in partnership with MUFG Product Offices and Operations departments to contribute to new products processes and workflows ensuring it aligns to MUFG policies and also provide guidance on the operations procedures
Work in partnership with Compliance and Legal for the purpose of information sharing and understanding of relevant legislation and regulations that may impact the Bank's operations
Contribute to the development of the project scope, project deliverables, project timelines, and project documentation (project plan, work breakdown list, risk register)
Review project proposals and ensure the project meets MUFG policies and procedures
Support the branches in reviewing the impact of changes to local regulations on the branch's current workflow procedures and processes and make recommendations to ensure compliance
Review updates to the branch's operations manual to assess accuracy and alignment to workflow processes
Develop recommendations for continuous improvement and support implementation
Prepare or coordinate reports on projects performance and recommend appropriate actions
Maintain good working knowledge of industry trends, products, relevant laws and regulations
Act as a subject matter expert to management on all MUFG operations policies and procedures
Adhere to all company policies as well as guidelines
Degree qualified with at least 5 years of relevant experience
Good knowledge of Operations system, process and workflows
Strong stakeholder management skills to collaborate with other departments
Strong knowledge of project management, to support operations department in delivering projects
Good communication skills with the ability to influence others
We regret to inform that only shortlisted applicants will be notified.