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Vice President - Outward Remittance Team - Remittance Department
November 5, 2020
To manage the daily operations of the team, telecommunication message and relevant activities or systems to ensure all transactions are processed, settled and reported in a timely manner
To lead on project and act as representative of Remittance department
To perform the reconciliation of any daily pending/unprocessed/irregularity transactions
To support in determining the level of support on new product offerings and managing the risk profile for the department
To investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in future
To support development of the department's strategy including but not limited to review and re-engineer current procedures/workflows to enhance efficient remittance operations
To participate in ad-hoc exercise in response with the inspections and examinations by auditors, authorities, or regulators
To manage the departmental budgeting and closely monitor the expenditure
To develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
To deliver a high quality of service to enhance the function's reputation and meet customer's expectations
To work in partnership with various departments including but not limited to Relationship Managers, Global Markets, Transaction Banking, Compliance and relevant Stakeholders to consult on complex transaction issues
To work in partnership with external customers to support and resolve customer enquiries and provide excellent customer service
To work in partnership with Compliance when transaction occur that may be subjected to restrictions, including but not limited to, Sanctions, MUFG's standard procedures and local regulations
To update the Branch operations manual from time to time and to update all policies to ensure alignment to regulations
To support in managing the risk profile for the department
To adhere to the department's strategies and requirements from compliance, branch management and Head Office
University degree qualification
Minimum of 10 years of relevant experience
Minimum of 5 years at manager/supervisor level with people management and project lead.
Strong coaching, mentoring and leadership skill to lead and manage the team
Sound knowledge in cash management/domestic and foreign, inward and outward remittance operations, cable operations. Knowledge about GPP (Global Payment Plus) is preferable.
Strong communication and presentation skills to influence using technical data and information to support the line of reasoning
Good knowledge of AML requirement applicable to remittance operations
Substantial experiences in high volume of payment transactions with banking systems
Good personal integrity and control mind set
Good communication skills and proficient in written and spoken English
Excellent computer literacy, especially in Microsoft Office Excel and Word
We regret to inform that only shortlisted applicants will be notified. Personal data collected will be used for recruitment purposes only.