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The Financial Crime Business Analyst role applies specialist analytical and business process change expertise to drive a programme of work that will optimise our Target Operating Model across multiple business areas to ensure regulatory compliance with Financial Crime legislation and Regulator requirements.
This role is focused on supporting changes to core processes that manage financial crime risk, by and analysing and documenting ways of working improvements.
The role ensures processes are robust, manage operational and regulatory risks, can handle rapid growth, flow without bottlenecks and limit exposure to single points of failure.
The role holder will also assist with change roll-out and training to users as required.
Working as part of the Global Change Office but embedded full-time in a transformational change programme, the role works across a Programme-led design & delivery lifecycle.
Selecting the appropriate techniques to model business processes. Document end-to-end processes using standard business process model notation.
Design processes and underpinning system/data architecture requirements that will enable process automation, smoothing of workflows and continuous improvement capability
Translate business problems and user needs into detailed requirements that can be used to procure and build IT systems as needed
Produce and run communications with frontline teams and senior stakeholders as required to support options analysis and design decisions, by presenting and using insights driven by data
Document work-instructions, Standard Operating Procedures, user guides and other collateral as appropriate to support roll-out of changes / new ways of working
Support the delivery of Target Operating Model development / change projects within the Financial Crime Compliance Programme if required, managing the delivery of work and providing project updates and reporting
Manage stakeholder relationships, ensuring alignment across business and technical stakeholders. Ensure issues and risks raised are resolved in an appropriate manner.
Skills & Experience required:
Strong business process mapping and improvement skillset and ability to apply a variety of business analysis tools and techniques to document 'as-is' and 'to-be' states
Advanced MS Excel and data analysis skills, inc. SQL, VBA
Ability to analyse requirements and create functional specification documents
A highly collaborative work style and the ability to partner with staff at all levels of the business
Strong communication skills and experience managing relationships with senior stakeholders
Adaptable and comfortable working in areas of significant ambiguity
Excellent time management skills and ability to work to strict deadlines
Proficiency in using Microsoft Visio and Powerpoint; Knowledge of financial crime regulation, client onboarding and/or client life-cycle management in financial services
Desirable - professional qualifications in industry best practice process improvement methodologies
Desirable – knowledge of global financial crime compliance with regulation in different countries other than the UK
Experience of interrogating and analysing data
Experience of consolidating and centralising multiple sources of data
Proven track record of business process analysis within financial crime, onboarding or client life cycle management
Experience of documenting as-is and to-be business processes
Experience around Third Party management (eg KYC/Vendor Due Diligence)
Experienced in use of change management version control tools and processes
Experience of managing across business and technical competencies
Experience of working in Financial Services organisations, specifically brokerage or banking
Experience of working on large transformation and business change projects delivering significant business and technology change
Experience communicating verbal/written insights from analysis, highlighting options and making recommendations