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DWP is the UK's largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives.
We are looking for adaptable, emerging Product Owners to join our Network Services community as we work on a once-in-a-generation digital transformation of DWP services.
Using fresh ideas and leading edge technologies - and putting the user at the centre of everything we do - we create innovative, scalable digital solutions that make a difference to the lives of our 22 million users and to our amazing DWP colleagues.
Duties. Work. Projects.
We are looking for Product Owners who are enthusiastic with an aptitude and interest in digital.
You'll have the adaptability to pick up the more technical requirements on the job, through a combination of structured learning and by collaborating with experienced, highly knowledgeable colleagues from across our digital community.
You will be an intrinsic part of the management team working with other Product Owners, along with engineering leads and principal network engineers.
You'll be responsible for the following:
Applying different skills, techniques and methods to analyse and resolve problems, working up new practices and procedures or modify existing processes to improve performance.
Maintaining influential, positive, productive relationships across Network Services stakeholders.
Providing reports of Service performance to the Senior Infrastructure Engineers and other senior digital leaders
Management of service area budgets ensuring effective monitoring and control to safeguard against breach of contract and non-compliance.
Management of Risk Logs.
What skills, knowledge and experience will you need?
You can develop effective relationships with key stakeholders and work collaboratively with colleagues across multi-functional teams.
You have good experience of effectively communicating at different levels across a range of stakeholders using a variety of methods including digital, written and verbal.
You have good experience of interpreting complex and technical information, adopting the most appropriate method of communication to simplify and ensure understanding depending on the audience.
You work well at pace and can deal with high volumes and competing priorities.
You can analyse and interpret complex data, using sound judgement to recommend approaches that will improve situations and tasks.
You deliver excellent customer service which balances quality and cost effectiveness.
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs in your choice of Manchester, Newcastle or Blackpool. Find out more about our hubs here: https://careers.dwp.gov.uk/our-locations/
We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.
In return for your skills we offer competitive salary up to £34,285, a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package.
We also have a broad benefits package built around your work-life balance which includes:
Family friendly policies
Bring your authentic self to work with 'I can be me in DWP'
Working in a culture and environment shortlisted for 'Best place to work in digital': https://bit.ly/34FcGoy
Volunteering and charitable giving
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Professional development, coaching, mentoring and career progression opportunities.
CLICK APPLY for more information and to start your application.