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The Mkt Segments & Svcs Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Product strategy and product management for key capabilities, as well as development of new capabilities and solutions based on market demand
P&L Management (reporting and analyzing financials to ensure goals are being met)
Assembles a holistic picture of where the product is currently, how clients view it, how it compares to competition, and where it needs to go in the future
Drives action across the organization in order to achieve goals
Ensures a BAU operational model is in place
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
5-8 years of experience
Capacity to proactively anticipate, identify and resolve problems
Strategy oriented with ability to multi-task
Desire to drive projects from ideation or assignment to execution
Appetite for challenging assignments
Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales
Work on the segment launch plan including big bang campaign mechanics, PR/media plan, marketing materials development etc
Develop and manage the digital client engagement model in the managed segment
Organize effective campaign from end-to-end to drive digital & account usage, and create all the digital communication, client journey and story telling, including robust early engagement
Coordinate planning and implementation for launching of new features across technology, product, operation and regional teams to strengthen the value proposition of managed segment so to stay competitive
Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting