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Fidelity provides a change environment with a global approach to regulatory initiatives across jurisdictions and business franchises and is driven by the objective of placing the customer at the heart of the business, improving the customer experience, developing new products and services, enhancing efficiency and reducing costs. The business continues drive strategic plans and responds to the changing regulatory environment, strengthen controls and simplify the operating model. The Global (ex-UK) Regulatory Change Team manages regulatory change resulting from new and large-scale changes in regulation initiated by non-UK regulators and authorities.
Purpose of your role
Reporting to the Head of Global (ex-UK) Regulatory Change the Senior Project Manager role will be to support the delivery of a variety of challenging regulatory change initiatives across the organisation in APAC.
You will be required to work closely with all areas of those business teams that are supported by the Global Regulatory Change Team including, but not limited to, Product Development, Oversight, Legal, Customer Services, Investment Services, Investment Management, Sales and Distribution, Technology and the European Offices. You will coordinate, manage and report on specific projects that come under the responsibility of the team.
Working closely with the Sponsor, Accountable Executive and the project team you will be responsible for the end to end delivery of agreed change initiatives. Responsibilities will include:
Manage and work with the project teams to represent a balanced view of all aspects of the delivery.
Identifying requirements of the stakeholders, scoping projects, producing detailed plans, providing management information, as defined by the key stakeholders, and reporting the status to senior stakeholders.
Obtaining authorisation/sign off/commitment to the project as required.
Facilitate meetings as required. Record and document all meetings and communicate outputs in a timely manner.
Communicate any issues impacting the project to the wider project team and escalating to senior management as necessary. Establishing regular and structured communication with all members of the project.
Identify and source cost effective solutions both internally and externally
Acting as the main contact between internal and external clients with responsibility for managing these relationships, as appropriate, as agreed.
Sourcing and coordination of all resources involved to deliver programme of work.
Ensuring that an appropriate structure and controls are in place for all projects in the portfolio as required.
Providing input into high level portfolio reporting to the relevant governance forums including progress against milestones, budget, risks and issues.
Creating management information at executive and project level
Identify the synergies, gaps, issues and blockers in processes (as necessary) internally and between Fidelity and any partnership company/third party provider.
Provide quality assurance for projects within the portfolio to ensure overall effectiveness and efficiency.
Ensure that customer needs and requirements are adequately represented within the portfolio.
Asset Management industry knowledge and experience. Relevant degree level education and/or industry professional qualifications or equivalent experience.
Able to work in a rapidly changing environment.
Strong programme and project management skills.
Experience of working on large and complex change programmes in the financial services industry and of regulatory initiatives.
Strong presentation, verbal and written communication skills.
Strong relationship-building skills.
Attention to detail with a focus on quality.
A good working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, MS Project).
Experience of engaging/communicating with senior stakeholders. Proven ability to communicate/work with all levels.
Experience of working with Business Channels, Customer Services, Operations, Technology and third parties.
Experience of preparing papers and presenting at steering committee level.
Experience of preparing papers and presenting at Board level desirable.
Self-motivated with a proactive approach and an analytical, enquiring mind. A willingness to learn.
Ability to work on own initiative to achieve objectives and goals, requesting support when and where required.
Ability to work under pressure and to tight deadlines: must be able to handle, coordinate, and prioritise multiple tasks, issues, and problems, ensuring resolution.
Self-starter/ motivator - Dynamic "can do" attitude with a strong desire to make things happen.
Influencing and negotiation skills.
Effective decision maker.
Strong sense of ownership with ability to work on challenging issues and overcome constraints and obstacles.
Strong customer service orientation.
Commitment and professionalism.
Existing Fidelity knowledge an advantage
Flexible and willing to travel between Fidelity offices globally