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Order Management - Senior Process Associate - German - HIG005246
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Order Management - Senior Process Associate - German You will help in liaising with customers, distributors and agents in order to register their orders, perform checks and follo w-ups for a major international company.
Handling customer requests and Booking of Orders in the ERP system
Ensure resolution to customer requests
Collecting information from logistics partners and informing customers regarding availability and deliveries;
Checking and solving potential issues between client purchase orders (PO) and system information;
Making pitches with the warehouse and forwarders and efficiently lead the delivery process to ensure return of goods to the final recipient
Daily monitoring the assigned orders and customer requests
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
Job Senior Process Associate Primary Location Poland-Krakow
Education Level Bachelor's / Graduation / Equivalent Job Posting Oct 16, 2020, 9:34:53 AM Unposting Date Dec 15, 2020, 6:29:00 PM Master Skills List Corporate Job Category Full Time