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The Programme Management Team provides governance, oversight and execution of ORM's IT initiatives (existing and new) and ensures alignment to GRM and ORM's overall Operational Risk Strategic Vision. The Project Manager reports into Head, Programme Management, and the main responsibilities include:
Oversee and track multiple mid to large-scale project implementations, identify areas that can be streamlined and automated to improve staff productivity and reduce cost to serve
Work closely with the relevant parties (ORM Functional Lead, IT project manager, business units and vendors) to ensure that projects requirements and scope are well defined and managed
Apply effective SDLC methodology and project management standards
Evaluate project strengths and identify areas for improvement
Ensure goals are met, including project timeline, budget, deliverables, customer satisfaction, quality and team member performance
Engage with the business units, regional offices and subsidiaries to ensure active participation in the projects and successful project delivery
Implement and manage changes and interventions to ensure project goals are achieved
Manage ORM systems that are currently in production (e.g. end user system administrator) and address system related user enquiries and escalations
Monitor and produce accurate and timely reporting of project status throughout its lifecycle
Degree holder in any IT-related field or equivalent
3 to 5 years' experience in Project Management, preferably in Financial Services. Knowledge in Operational Risk Management or implementation of AI projects for risk management will be added advantage.
Systematic, tenacious and persistent in following up with multiple parties including senior stakeholders to achieve overall programme/project goals
Strong Process improvement, stakeholder, change and vendor management skills
Organised and able to manage multiple projects
Self-motivated with an ability to follow projects through to implementation
Knowledge on project management techniques (Waterfall, AGILE, etc), business process optimisation / improvement (Lean/Six Sigma/Design Thinking), new technologies used in the FI industry (Artificial Intelligence, Machine Learning) and project management tools (e.g. MS Project, Qlikview, Power BI)
Head of Program Management, Operational Risk Management