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BS degree in Computer Science, Computer Engineering or related technical field, or equivalent practical experience.
10+ years of working experience as an Application development Manager/Technical Lead, Project Manager and Architect specifically in Fraud domain.
Good Technical depth on Cards & Banking products, Fraud Tools and Authorization process
Hands on experience in Visionplus development and implementation will be an added advantage
Project management, interpersonal, and communication skills, with high attention to minute details.
Technical / Functional Proficiency:
Vision PLUS application support and/or development experience with knowledge of COBOL, CICS and IBM mainframes platform.
Experience in working with Fraud Apps integrated with Falcon (FICO FFM) and expert knowledge of doing Model Upgrade and make changes to support PIS, NMON, FRD file processing and platform migration
Good knowledge of association Formats and processing methodologies. Experience in ensuring Cards compliance and regulatory activities, statutory requirements laid by local country regulatory bodies.
Strong technical mainframe skills related to COBOL, JCL, CICS, MVS, DB2, ZOS Connect, ZIP, CKDS, IBM MQ Series, Oracle, Python
Hands on experience in understanding and providing on the spot solutions for critical business queries from Fraud Management Business.
Knowledge of build and deployment of at least one or more application in any cloud platform is preferred
Working experience in the CI/CD tools like BitBucket, TeamCity and uDeploy
Advanced knowledge and experience of SDLC.
Build and deliver technical development projects along with the team as per release schedule. Provide progress and overall project status, including risk management plans, issue resolution approach, and overall actions and decisions needed by the stakeholders
Manage and monitor the clocking of time by different teams working on the project throughout the life cycle of the project.
Review and approve change requests raised in ServiceNow, to ensure necessary due diligence has been performed. This includes adhoc patches/fixes raised by production support team.
Raise technology requests such as functional id access, file transfer via NDM node, key requests, etc. in a timely manner to ensure no delay to project delivery.
Understand Citi's processes and raise necessary forms for cross border data clearance, risk acceptance, management of information security issues and corrective action plans, etc.
Address queries/requests from regulators, auditors, or any of Citi's internal governance body.
A good understanding of the credit card industry and functions of Cards and different types of Fraud management tools used by Business across APAC, EMEA and LATAM.
Requires Strong Stakeholder Management experience to drive discussions between Business, Solutions, Operations and Application development teams.
Ability to build a comprehensive understanding of project stakeholders, subject matter, and priorities
Ability to lead a team with ability to plan and manage development and delivery capacity
Flexible to work across different Time zones supporting stakeholders across LATAM, EMEA and ASPAC regions.
Strong customer service focuses with the ability to communicate with highly technical management teams.
Possess excellent verbal and written communication skills, both technical and functional.
Demonstrate excellent leadership, interpersonal, and team building skills.
Managing time and changing priorities in a dynamic environment
Ability to provide quick turnaround to software issues and management requests
Ability to assimilate key issues and concepts and come up to speed quickly
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