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Citi Treasury and Trade Solutions (TTS) is a leading provider of cash management and trade finance/services to corporate, public sector and financial institutions clients around the world. With a global network spanning 98 countries, and serving clients in 160, TTS is uniquely qualified to serve clients with local and cross-border interests and provide integrated reporting and management tools Our global platform is unique in the industry for its reach, interoperability and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their cash and liquidity, payment, working capital, trade and supply chain needs around the world. Combined with a worldwide network of dedicated and experienced transaction services professionals, TTS is well suited to serve clients anywhere they do business As Citi pivots to sustained growth across all of its business lines (both corporate and consumer), there is a recognition that a key enabler is the ability to better harness data, analytics, and insights, both within individual business units, but also across business lines to create incremental value, both internally and externally. Citi is seeking a strong Data & Analytics product manager to drive the execution of our data agenda that will accelerate business outcomes and unlock value by partnering with other data teams within Citi Franchise. The Data & Analytics product manager will interface with multiple business stakeholders to understand needs/priorities and develop / execute use cases to deliver those outcomes. The product manager will partner with data, analytics and technology centers of excellence across Citi locations worldwide when executing these use cases. The product manager is expected to not only partner to deliver tangible business outcomes and new ways of working together across business lines, but also serve as a key evangelist in helping Citi become a data-native organization. Key Responsibilities:
Understand the drivers of business results and how data/analytics can accelerate outcomes; drive theory to execution with business partners to directly impact results
Identify data driven targeting and program improvement opportunities to acquire new customers, increase portfolio sales, reduce attrition and optimize profitability
Consulting with internal customers (e.g., Product, Sales, Service) to develop analyses that lead to actionable insights that accelerate profitable growth
Lead the design and development of analytical projects to understand key business behaviors that drive customer acquisition, retention, and engagement - Use of AI / ML on the identified business behaviors to drive outcomes
Unlock new value through data sharing / data exchanges with external clients
Continually, succinctly, and clearly communicate progress and results against the data/analytics agenda within the team and with peers
Investigate and leverage - Continually "bring the outside in" to learn and deploy best practices from other organizations or industry forums
Bachelor's degree in Statistics, Finance, Math, Operations Research or other related fields; Master's is a plus
Previous experience working with large volumes of data and strong understanding of data analytics - traditional business analytics and modern data science techniques
Can understand business needs and translate into analytical execution, including the supervision and review of the analysis, with a critical eye
Can innovate new use cases and evaluate business impact
Can interface with technology to scale solutions if needed
Prior understanding of Corporate banking products and services preferred but not necessary
Self-motivated & accountable - Have a 'Can do' and 'Get it done' attitude - do whatever necessary and take full ownership of delivery
Project Management Skills, ability to lead cross functional teams towards a common vision
Superior communication skills - able to clearly articulate complex strategies/techniques and ideas, in both oral and written form, to senior management, with associated poise
Execution oriented - doesn't remain in the theoretical; is able to make choices/decisions in the name of delivering rapid business impact
Collaborative - Possess strong collaboration and influencing skills to effectively lead cross-functional teams to drive deliverable, projects and engagements to completion
Bias for change - actively seeks out ways to improve processes, people, etc.
Influencing skills - able to influence outcomes without necessarily direct authority; experienced in navigating large complex organizations to achieve results
Leadership/ People Skills:
Can work across boundaries, both organizational and geographic
'Can do' attitude
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG Time Type :Full time Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE . To view the "EEO is the Law" poster CLICK HERE . To view the EEO is the Law Supplement CLICK HERE . To view the EEO Policy Statement CLICK HERE . To view the Pay Transparency Posting CLICK HERE .