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The Senior Strategy Lead Analyst is a strategic professional who drives to directional strategy by considering their application in own job and the business. They will become a recognized technical authority for operational resilience within Citi's central Operational Resilience team. Requires commercial awareness, and developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasionally external clients and industry groups. The Senior Strategy Lead Analyst will have significant impact on Citi's approach to operational resilience through complex deliverables, and will provides advice and counsel related to it, to other teams within Citi.
Will lead globally on efforts to develop a robust analytical model for Impact Tolerances, that incorporates external benchmarks and competitor analysis, as well as changes in our clients' operating models and our growth of product sales.
Will act as the Asia Pacific (APAC) lead for the central Operational Resilience team. This includes being responsible for educating and briefing APAC subsidiary boards, regional leadership (APAC Operating Committee) and country management teams. This requires strong organizational savvy and emotional intelligence to ensure Operational Resilience becomes built into "everyday muscle-memory" and thought of as a foundational element of any body of work or engagement with clients.
Will be responsible for ensuring direct incorporation of Operational Resilience into other Citi initiatives and programs, such as Client Obsession, TTS Production Resiliency, and Data Quality.
Will support key elements of the Citi-Wide Key Initiative, such as Culture and Mind-set Change, and the evolution of "utility" programs and frameworks such as Continuity of Business and control frameworks such as the Manager's Control Assessment (MCA).
Will lead efforts to explore a data-driven and real-time approach to Impact Tolerances through the exploration of Big Data, data analytics and data science as tools to develop new forms of management information, metrics and reporting to develop an innovative way of understanding the resilience of Citi, that incorporates future evolutions in our business model and world we operate in.
Assist in the development of understanding our concentration risk and use of third parties, along with developing an end-to-end approach to dependency mapping of Citi's Business Services, including the people, skillsets, data, 3rd parties, FMIs, countries, legal entities, technology, systems, applications, processes, FMIs, etc., that are required for the normal delivery of the service.
Attributes: A dedication to learning and a true passion for driving improvement is vital. We value inclusion and diversity and so do you. We'll also be looking for the following: Awareness of Citi and/or other financial services institutions
Varied background / experience across and exposure to multiple disciplines such as Risk & Controls, Corporate Banking, Markets & Securities Services, Payments, Trade Finance, Risk, Treasury or Operations & Technology through direct experience or via program/project delivery.
Strong understanding of Citi's regional, cluster and country management approach. It is critical the role holder understand the importance of a legal entity view of the bank, and how this differs from a "line of business" view of Citi.
Strong understanding of financial services products, and Citi's organizational construct.
Highly motivated and with enthusiasm for Financial Services industry and desire to master the business.
Able and willing to be bold and imagine a different future state, motivate, inspire and work with others to craft and build it. Self-starter and creative problem solver who is willing to think 'out of the box'. Must have a strong client and innovation focus and ability to step outside regular job functions and comfort zone.
Must be able to "step into the shoes of" a CEO or board member to understand their needs and their perspective of Citi.
Curiosity to learn about new businesses, technology developments and geopolitics.
Desire and ability to seek, consider and connect operational resilience, external trends and developments to product and function strategies, in other words, an ability to 'connect the dots' and communicate the 'big picture'.
Must demonstrate integrity, and the ability to balance logic and analytical thinking with empathy and compassion.
Efficiently solve complex, ambiguous problems/situations, and can multi-tasks productively and reliably, while managing conflicting priorities.
Strong regional cultural awareness and valuing of a diverse workforce. Strong appreciation of differences in style and/or perspective, utilizing them to inform and enhance decisions or actions and organizational success.
Actively collaborates with partners across the bank and world, and achieve actionable results through others.
Promotes a culture of collaboration and teamwork across organizational boundaries, breaking down silos and encouraging the sharing of ideas and lessons learned.
Ability to work virtually and with a global team in multiple time zones.
Leadership presence; commands respect and will earn (and maintain) the trust of senior leaders.
People-focused attitude, with demonstrated positive relationship management and interpersonal skills with colleagues of all levels, background and across all teams.
Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc.
Excellent influencing and diplomacy skills, with experience of communicating, negotiating and partnering with more senior colleagues.
Identify opportunities to add value beyond the scope of formal projects.
Proven ability to work independently in a fast paced multi-tasking environment.
Accountability and results oriented with impeccable attention to detail and accuracy.
Ability to take an agile approach to development and make ad hoc changes to project plans.
Experience with producing and distributing publicly facing materials.
Excellent communications and customer service skills. Ability to explain technical or complex issues and concerns in non-technical ways.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
6-10 years' experience in financial services.
Client and/or product experience.
Outstanding analytical and quantitative capabilities; history of academic and professional excellence and achievement.
Consistently demonstrates clear and concise written and verbal communication.
Highly proficient in MS PowerPoint and Excel.
Master's/University degree or equivalent experience, potentially Masters degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience
Job Family Group: Business Strategy, Management & Administration Job Family: Strategy & Development Time Type:
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting