CAIA's Career Center is an easy-to-use, comprehensive resource connecting job seekers with employers in the growing AI field. Use your knowledge and credibility to advance your career or build a talented team for your organization. Opportunities targeted to CAIA Charterholders are prioritized.
In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
Our client is a vibrant Virtual Bank in Hong Kong with strong partnership with well-established corporations in banking, investment management, corporate financial advisory services, etc.
Manage the daily operations of a Loan Operations team, providing direction to supervisory team to ensure the timely and accurate delivery of all loan document review, serving, collections and outbound call activities.
Define, monitor and report service level
Operates as a subject matter expert regarding Loan Operations processes, providing an escalation point for issue resolution
Develop, review and update Loan Operations procedures in alignment with regulatory requirements and credit policies
Support the continuous improvement of system and process design to improve operations efficiency and risk control
Liaise with collection agency for debt collection or recovery
Promote and encourage open and good communication amongst all levels of members
Minimum 4 years' working experience preferable in loans services covering document verification and collections for commercial and consumer loan products
University degree in Banking, Business Administration, Finance or a related discipline preferable
Proven ability to manage a team of staff with varying degree of knowledge and expertise on lending products
Strong sense of ownership and servicing mindset to ensure efficient and effective customer services
Experience in supporting lending product system improvement projects is a plus
Team player and excellent inter-personal skill
Comfortable working under pressure in a fast-changing environment to meet various deadlines
Good in both written and spoken English and Chinese
Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.