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Conducting thorough investigations on alerts whilst managing and prioritising caseload
You will be proactively contacting customers/correspondent Banks to obtain customer information relating to alerts received whilst adhering to strict controls
Performing necessary training and keeping up to date with any changes to policy to be appropriately trained and skilled in order to effectively carry out duties
Ensuring all activity is delivered in accordance with processes, procedures, and the control framework in place
You will be notifying management of any opportunities to improve processes, procedures or controls
What we're looking for:
The ability to develop, a strong understanding of Financial Crime regulations and policies (AML, Sanctions, and Anti-Bribery and Corruption)
To have independent decision making and the ability to make risk based recommendations on a customer relationship case based on available evidence
To have strong written communication skills and the ability to write reports/reviews that can be presented to senior stakeholders and Financial Crime
Proven experience in undertaking direct client contact face to face meetings, phone calls and emails
Skills that will help you in the role:
Will have previously worked in an environment that has enabled them to gain a broad understanding of Financial Services
Will have strong Stakeholder management experience and the ability to influence others positively
Good knowledge of operational risk requirements and standards applicable to the relevant processes and procedures
Be a motivated, high-performing individual with proven experience of working at one with other colleagues, to achieve and often beat their objectives and assist others in doing so
Where will you be working?
We've been in Scotland for 250 years, and our significance has never been as important as it is today. You can find Princes House in West Campbell Street, a short walk from both Central and Queen Street Stations, and not far from Sauchiehall Street and Argyll Street, two of the city's main shopping hubs. We're committed to giving everyone the opportunity to thrive at Barclays, investing in our people, communities, and facilities – highlighted by our new state-of-the-art campus opening soon in the city centre.
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. Where appropriate, and for UK based roles, we will consider requests that the role be based at alternative Barclays' key UK location from that advertised.