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The Global Risk function comprises c. 7,000 FTE across the Risk functional areas of Financial Risk (Wholesale Market & Credit Risk, Global Risk Analytics and Retail Credit Risk) and Enterprise Risk (Operational Risk, Resilience Risk, Risk Strategy), supporting the Global Businesses (RBWM, CMB, GBM and GPB). This scale requires a high level of oversight and management, therefore necessitating the development of COO and Transformation teams within Global Risk.
The Global Risk Transformation area supports the Risk function in driving transformational activity by managing a change portfolio of programmes which underpin the delivery of the re-engineering of Risk to improve its cost and risk profile, operating efficiency and service quality. In addition, the Risk Transformation area oversees regulatory programmes and other significant change programmes.
Global Risk Transformation Senior Business Analysts are at the centre of how Global Risk Transformation shapes, delivers and embeds change working with the business and our delivery partners. Primarily, the Senior Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes. They will support the Requirements Management, Design, Change Management and Implementation Management activities during project delivery. Senior Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity. Senior Business Analysts will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). Alongside project delivery responsibilities, the Senior Business Analyst will work closely with the Project Management Office, Process Consultants and Business Consultants to ensure analyst resources are utilised effectively and resource supply meets the needs of upcoming project demand.
The vision statement for Transformation is "To be the businesses' primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC". The job is a major point of contact with the business and IT. The jobholder works independently and has a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with Software Delivery, IT Operations, Service Delivery, and with other delivery partners and Global Functions. The jobholder is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.