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Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsible for the identification, reporting and escalation of emerging operational risk through the execution of operational risk management framework tools
Perform deep dive of operational processes and landscape reviews, including General Ledger Account Ownership processes (GLAO)
Perform Control Quality Assurance (CQA) testing, analysis of incidents and key risk indicators (KRI) to ensure risk exposure over the key processes are within risk appetite
Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation
Promote risk awareness and compliance with Group's policies, standards and guidelines by conducting periodic trainings and workshops
Act as liaison with other control functions such as Group Risk/Compliance/Finance for advisory matters
Bachelor's degree in Accountancy, Business or Banking and Finance will be preferred
Min. 8 years of experience in Consumer Banking Operations and/or Wealth Management Operations or Operational Risk / Audit / Controls in the above functions
Possess good control mindset and able to understand a broad range of operational issues
A self-starter who can multi-task
Attention to details and good analytical skills
A team player with ability to drive and complete initiatives independently
Excellent communication skills and able to engage with various stakeholders
Proficiency in Microsoft PowerPoint, Excel and Word
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.