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Manage the operations team across Singapore and China
Leveraging your experience and understanding of the metals business, provide management support to the individual operators under your supervision
Provide operational support to domestic trade flows, international trade flows, customs declarations, warehousing of inventory, cargo allocations, shipment bookings and all other aspects of operations within metals
Oversight of the contracts administrator role
Support to the traders on new business activity in both locations
Provide the team with the necessary leadership and be the go to person within operations for all operational issues
Work closely with the COO, other members of the operations team and representatives of other functions to drive improvements in existing processes
Ensure scalability without compromising on the accuracy, quality and timeliness of data
Partner with other functions and in some cases external parties to drive greater efficiency within the organisation
Lead the Operations team by example, earn their respect and build a collaborative operations team across the different locations
Communicate effectively with the team setting realistic goals and objectives in line with the functions objectives
Ensure knowledge gaps are identified within the team and work with the team members to fill in those gaps
Develop the teams overall capabilities to support the business
Provide a framework for personal development in line with guidance from the COO and HR
At least 5 - 7 years of experience in A-Z trading operations
Base refined metals operations experience
Proficient in written and spoken English
Team management experience, preferably multi-location
Ability to perform in-depth analysis
Awareness and understanding of physical metals markets
Awareness and understanding of the paper trading markets