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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Role Context Significant transformation is underway within the Operations function to rapidly improve the Group's Cyber, Data, Privacy and Automation control environment, along with digitization and innovation. To support the Operations transformation agenda in growing trust with clients and regulators, an Associate Director role has been created in Singapore to develop and implement best practice risk management processes, governance, tools and MI across COO Cyber, Data Privacy and Automation.
Role Responsibilities Risk Management Continuously improve the operational efficiency and effectiveness of risk & control management and oversight processes. Design and maintain internal processes that allow COO Cyber, Data Privacy & Automation to dynamically monitor risk and controls. Oversee all COO Cyber, Data Privacy & Automation controls and corresponding CSTs, KCIs and KRIs on a periodic basis. Act quickly and decisively when any risk and / or control weaknesses becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. Act as a single-point of entry for Internal Audit and Regulatory Reviews across COO Cyber, Data Privacy & Automation. Work with other risk & control teams to drive efficiency, effectiveness and reduce duplication. Support to manage internal audit, external audit and regulatory requirements.
Governance Development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective decision making at all levels. Tracking and reporting of risk assessments (e.g. audits, risk assessments etc) and their outputs to ensure oversight and escalation mechanisms are in place to provide MI on obligations. Provide timely and accurate reporting to appropriate committees. Support the running of governance forums and committees led by the COO Cyber, Data Privacy & Automation Control team.
Strategy Work closely with the Director of Conduct, Risk & Control to delivery key strategic initiatives. This could be either by direct involvement / delivery of initiatives or supporting the team with specific assignments.
Business Provide robust challenge and escalation to senior management and all relevant business/function/region stakeholders to ensure activities achieve risk reduction.
Processes Drive consistent methodology, tools, processes & standardised templates for COO Cyber, Data Privacy & Automation Conduct, Risk & Control. Maintain and update documentation on risk and control processes. Perform coordination for Regulatory Requests for Information across COO Cyber, Data Privacy & Automation engaging with multiple-parties. Perform administrative activities to support risk and control processes put in place. Regularly share lessons learnt and best practice in a timely manner across a wide-ranging stakeholder group within businesses/functions.
People and Talent Provide proactive self-orienting and self-motivating leadership, and work with limited direction. Provide strong leadership, management and coaching over colleague(s). Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders Global Head of Control, Trust, Data & Automation Head of Operations, Data Management & Privacy Global Head, Resilience Accountable Executive, ICS TRP Global Head of Operations, ICS Global Head of Operations, Lean Digital, Data Analytics & Automation Global Head, Third Party Security Risk Global Head, Cyber Security Services Global Head, Training & Awareness
ROLE SPECIFIC TECHNICAL COMPETENCIES Defining methodology, tools, processes and standardised templates for Risk & Control Management and oversight - Expert
Strong background in implementing and assessing both business & technology risks and controls - Advanced
Excellent organisation skills with the ability to manage multiple deadlines and effectively prioritise - Advanced
Analytical and independent thinker with strong English written and verbal communication skills - Advanced
Experience of delivering transformation / project initiatives - Core
Resourceful and creative in presenting information - Advanced
QUALIFICATIONS: Training, licenses, memberships and certifications
Advanced knowledge and experience in compliance, risk and governance roles