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Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Oversees reconciliation system processes, including but not limited to static data updates, statement data upload and upstream data feeds monitoring activities Identify and create Reconciliation system auto-match rules and implementation Escalate any exception, errors and abnormal issues identified Manage and resolves queries from stakeholders in relation to Business Management Support activities Build an effective relationship with key stakeholders Develop working knowledge of relevant workflow and office systems Identify reconciliation automation opportunities and perform feasibility analysis Involvement in RSU transformation projects planning and execution Problem solving on roadblocks and challenges affecting project success and provide visibility of project status against set milestones Review UAT test results and provide assurance Ensure all work performed is in accordance with the established procedures, policies, guidelines and standards as applicable Full compliance with all the Bank's policies, guidelines and code of conduct
Degree holder preferably in Engineering or Computer Science but other disciplines are welcome to apply AVP-level (minimum 8 years) / Senior Associate-level (minimum 5 years) of working experience in Banking Operations or Technology Experience in managing SmartStream TLM system or other reconciliation systems will be highly beneficial Ability to work with data and make necessary recommendations Must be of sufficient maturity and experience to be able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions. Good written and verbal communication skills in English Good command of software skills, MS Office etc. Knowledge of SQL
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.