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About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department GTO COO - Special Initiatives unit works closely with the respective stakeholders across the organisation to drive organisational change critical to the successful delivery of the Bank's transformation strategy. As part of the GTO COO Office, the candidate will be responsible for the delivery of enterprise-wide GTO initiatives to drive scale and efficiency across GTO. As a leader of change, the candidate is expected to work closely with Technology stakeholders in the delivery of such initiatives in accordance with the defined operating model and KPI measures/metrics to ensure the delivery success. Reporting to the ED, GTO Transformation Office, the Special Initiatives Implementation Lead will also ensure the delivery of the key strategic transformation priorities for GTO in line with the Bank's transformation agenda.
Job Responsibilities Delivery Execution (50%)
Delivery and execution of GTO-Led Change Management programs/ Special Initiatives in accordance with approved timelines/ budgets;
Ensures delivery of programs and initiatives in compliance with Bank/ GTO defined policies/ processes and standards;
Work with key counterparts from GTO to ensure key dependencies, risks/ issues highlighted are properly addressed and mitigated;
Ensure transfer of knowledge and ownership(where applicable) from the program to the rest of the GTO organisation and ensure operating effectiveness of program to a BAU state;
Track, monitor and report success of Change Management Programs/ Special Initiatives in line with original targets/ expectations defined
Program Leadership (30%)
Overall Lead for delivery of the GTO-led Change Management transformation program, including maintaining oversight of all work-streams and maintain direction and appropriate pace;
Drive and oversee operating model (framework and design) leveraging on best practices and industry benchmarks
Define success metrics/ KPIs and measures to accurately track delivery success of initiatives/ programs
Lead the GTO teams to develop and execute a change management plan for GTO to deliver to the objectives of the transformational program;
Stakeholder Management (20%)
Build relationship and networks with stakeholders across the GTO organisation in understanding and appreciating the organisation design which is crucial in leading to the successful delivery and adoption of the change;
Partner with key teams within GTO to identify key transformation levers and deliver the change (eg. Delivery teams within GBT, GMET and GIPS, governance teams within GIS and TOGA and country T&O teams);
Proactively seek opportunities for establishing, building and maintaining successful relationships with partners, stakeholders and agencies
Bachelor's Degree in Banking or IT related field
At least 15 years work experience in large and complex organisations preferably in the area of Banking and Finance
Proven track record in the delivery and execution of group wide/ enterprise wide transformation change programs including the delivery and execution of operating framework/ model design in the area of Technology and Operations
Those with management consulting experience in the area of transformation and strategy delivery execution for large scale banking and finance organisation will also be considered.
Good understanding of the banking sector and products, wider government priorities/ legislation in the region and the changing social and economic context of the financial industry
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