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Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsible for the identification, reporting and escalation of emerging operational risk through the execution of operational risk management framework tools
Work with Operational units to manage errors and incidents, perform root cause analysis, identify risk mitigating measures and actions tracking
Perform deep dive of operational processes and landscape reviews
Perform periodic risk assessments (e.g. RCSA), control testing, analysis of key risk indicators to ensure risk exposure over the key processes are within risk appetite
Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation
Ensure accurate and timely submission of risk and control reports
Promote risk awareness and compliance with Group's policies, standards and guidelines by conducting periodic trainings and workshops
Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters
Degree in Accountancy, Business or Banking and Finance will be preferred
Min. 7 years' experience in Operational Risk / Audit / Controls within Financial Services
Familiar with Consumer Banking Operations and/or Wealth Management Operations will be an advantage
Good control mindset and the ability to understand a broad range of operational issues
A self-starter with the ability to multi-task
Attention to details and good analytical skills
A team player with ability to drive and complete initiatives independently
Excellent communication skills and able to engage with various stakeholders
Proficiency in Microsoft PowerPoint, Excel and Word
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.