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Responsible for premiums computation and experience refund;
Ensure tax invoices/endorsement schedules/medical cards are issued timely;
Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email;
Ensure the accuracy of records entries & proper documentation;
Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;
Participate in User Acceptance Testing prior to deployment of changes in system;
Maintenance of Department records and endorsements;
Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
Highlight any potential concerns/risks and proactively shares best risk management practices.
Diploma from recognized institution;
Preferred at least 1 year relevant experience specializing in insurance administration/business processing;
Applicant along with experience in processing group insurance policies will be an advantage;
Assistant Manager position can be offered to candidate with more relevance experience;
Good time management, good analytical skills, detailed-oriented and pro-activeness;
Task and results oriented, and a good team player;
Mathematically inclined and with good communication skills;
Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;
Proficient in other Microsoft Office applications;
High level of integrity, takes accountability of work and good attitude over teamwork; and
Takes initiative to improve current state of things and adaptable to embrace new changes.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.