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About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
Personal Financial Services We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
A subject matter expert, you will lead and perform process improvement activities needed to transform processes to end-state efficient and standardized business processes.
You will be responsible for comprehensively evaluating business capabilities, data gathering and analysis, providing best practices around that capability or researching where applicable, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing agreed improvements, and monitoring post-process improvement initiative performance to updated standards.
Collaborates with the business to ensure business readiness and transfer knowledge for any new process / system.
Ensure integrity of the business capability leveraging deep subject matter expertise and previous experience to ensure it is designed and developed correctly.
If necessary, create a formal network and acts as the liaison between business stakeholders, users, and technical teams.
Good problem solving skills, quick to understand the subject operating model and end deliverables. Redesign to translate into efficient and standardized business processes.
Practitioner subject matter expert with strong organizational and business analysis skills.
Good people and collaborative skills with ability to work across cross functional group and ensure ability to influence and execute across groups.
A passion for technology, efficiency and productivity improvement.
Structured and process driven (ideally with project management experience)
Strong drive for results; ability to plan, track and follow through to drive results
Bachelor's Degree with minimum of 6 years working experience, with 3 years of Business Process Improvement experience or in similar discipline.
Be a part of UOB Family Apply now and make a difference.