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Position: 6 Months Contract Business QA Reviewer (Associate)
Join an American MNC, which provides Private Banking, Asset Management, Treasury & Security Services, Private Wealth Management services and is one of the largest banks in the United States with a history dating back over 200 years. American multinational banking and financial services holding company with almost 240,000 employees in 60 countries
Based in Singapore, the QA reviewer will be:
Responsible for quality assurance across various business processes.
Reviewing call notes, voice logs and other documentation across various risk topics spanning Deposit Protection Scheme, Vulnerable clients, suitability etc.
Assist the controls team in ensuring that tasks are performed in a timely and accurate fashion.
Responsible for preparing monthly control reports for Management Committee meetings.
Skills & experience required for the position include:
Min Degree in any discipline
Min 3-8 years controls management, internal audit, legal and compliance or operational risk
Knowledge of wealth management businesses, risk & controls preferred
Excellent communication and stakeholder management skills
Ability to learn new concepts, systems, processes, and initiatives
Advanced / Intermediate proficiency using Excel and MS PowerPoint tools efficiently
Language abilities: Mandarin and Cantonese a bonus to handle APAC region, Chinese documents and Cantonese voice mail
Interested candidates please email your CV in Word Format to Emily.email@example.com