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It is an exciting time to join State Street Corporation (SSC) in the Enterprise Technology Risk Management (ETRM) organization. ETRM is responsible for leadership, oversight, monitoring and advisement around the discovery, management and remediation of IT risks across the emterprise. As a representative of the Enterprise Technology Risk Group you will have your finger on the pulse of State Street's Global Technology Services(GTS) teams particularly Global Technology Operations(GTO) activities and initiatives worldwide working collaboratively with the GTO/FLOD/TLOD and with the ETRM Team to operationalize ETRM's Second Line of Defense Program specifically oversight, challenge and review in the area of IT Asset Management.
General Roles and Responsibilities
Strategy & Planning & Governance:
Produce risk reports for technology governance functions
Support the design and implementation of ETRM risk management reporting solutions
Assist in creation of annual strategic plans
Continuous assessment end-to-end of the effectiveness and maturity of IT Asset Management
Management process relative to identification, reporting, planning, and resolution of risks.
Deep dive technology risk assessments working with GTO and GTS Business Controls and track key risk indicators.
Recommend, enforce controls, monitor, report and aid in remediation of technology risks pertaining to State Street's Crown Jewels (most critical technology assets)
Anticipate critical issues and risks; take responsibility for identifying or escalating key risks and impacts based on non-compliance with internal and external standards, assist the firm with planning and executing additional compensating controls, and participate in various decision making forums on risk appetite setting and risk acceptance
Work collaboratively with the First Line of Defense as well as with Audit and other ERM functions to integrate reviews, controls testing, or on ETRM recommendations.
Extract, analyze, synthesize, and report on information from various sources including Incident Management, Archer, change control, release plans, etc.
Manage overall second line plan and issues repository and ensure tasks are completed on target, based on issue life cycle.
Assist and develop presentations and metrics for various technology and risk committees, senior management and the board.
Manage data collection, validation and reporting for various reports, including technology risk opinion, board risk reporting and technology risk appetite
Provide liaison role with global / legal entity risk function for technology risk reporting
Ensure quality of technology risk reporting including clear definition of data collection models and processes
Maintain ETRM risk management reporting tools and processes
Support automation of ETRM risk management solutions
Communication, Education, Training
Assist in executing our communication strategy including ongoing content management
Develop effective technology risk reporting to ensure timely escalation of risk issues
Assist in risk management benchmarking with internal and external organizations
The ability to influence technology leaders about the need to embrace new risk initiatives and controls is key to success in this role
Communication, interpersonal, negotiation, presentation and intergroup skills are critical for success
Understanding and knowledge of technology, development life cycle, change control processes, data resiliency, recovery exercises, technology architecture and risk management
Minimum 2-5 years of experience in the Financial, Consulting, or Technology Industries
Bachelor's degree in business or technology
Background in IT, business or risk analysis
Strong analytical reasoning and attention to details
Experience collecting, analyzing and reporting data preferred
Experience in any of the following areas is preferable: Risk Management, Technology Audits, Technology Asset Management, Systems Development Life Cycle, application architectures
Exposure to frameworks: ITIL, COBIT, NIST, ISO etc
Project/Program Management experience with PMP certification preferred
Strong critical thinking, problem solving, and decision making skills
Graduate degree in Technology or with emphasis on Risk Management preferred
Experience with Data Analytics, reporting, metrics including development of dashboards is a plus