CAIA's Career Center is an easy-to-use, comprehensive resource connecting job seekers with employers in the growing AI field. Use your knowledge and credibility to advance your career or build a talented team for your organization. Opportunities targeted to CAIA Charterholders are prioritized.
In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
High visibility client-facing role managing business queries and supporting a variety of client business management responsibilities. The role requires proficiency on Enterprise platforms to function as a cross-client subject matter expert with extensive interaction across all internal support functions to enhance the State Street client experience.
Manage client inquiries and escalations via extensive daily interaction with client counterparts in maintaining service levels
Assist with the change management administration and communication with clients.
Manage linkages between change management, for both BAU and program work, as part of broader end-to-end onboarding / implementation efforts.
Ensure the timely & accurate completion of development and operational change requests.
Influence opportunities to increase quality, productivity and control related to the service delivery model in IMS.
Champion inquiries from / issues raised by various State Street organizations and follow through to ensure that client facing problems and issues are addressed.
Influence others in preparing various statuses, activity and performance reports for senior management.
Collaborate with STT's middle and back office operations and provide input on plans to enhance operations.
Work closely with middle and back office business colleagues to create opportunities resulting from change requirements are leveragable across multiple clients.
Bi-weekly management of client facing issues, I.e issues logs, including Operational Control Framework issues, reporting outages and reputation or risk impacting workstream items. Internal meetings are held to review updates and statuses with CoE.
Demonstrate proficiency as a My.StateStreet Product Champion and expanding expertise with Enterprise 2.0 and other platforms.
Persuade or influence internal groups, as necessary to achieve desired results.
Anticipate critical risks and exposures and facilitate mitigation.
Ultimately responsible for the success of implementation problem resolution.
Persuade and influence colleagues at all levels.
Tactically use a broad array of communication vehicles to lead, direct, and facilitate client change requests.
PROCESS / LEADERSHIP:
Oversee and recommend best practices, and educate others on their implications.
Operate with minimal supervision in a complex environment
Company-wide impact/ influence
Influence strategic direction/vision across business units or groups
3-5 years of financial services experience, in operational, technology, product management, or project capacity
Strong collaboration and influencing skills
Strong written and communication skills and ability to present to clients and senior STT management.