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Role Purpose : Supporting recon oversight activity across both the JVs. Working closely with the UK/US team & JV teams to make sure client SLAs are adhered. Leading team of 5-8 team members supporting clients across UK and US
Key Responsibilities :
Managing team of 5-8 team members
Acting as a point of contact for both JVs
Serves as a Subject Matter Expertise from Captive standpoint
Working closely with the US Recon team to support new clients on-boarding
Monitor JV SLAs closely and flag for any non-adherence
Identify & track JV errors and escalate to the JV Management
Track all change request received from change management teams and ensure they are actioned from Recons prospective
Ensure audit packets for clients are updated correctly by team and signed off
Review the JV SOPs to ensure all the BAU activities performed by JV are captured
Supports the preparation of SOPs, risk assessment and contingency planning
Support change and process improvement initiatives working with the various impacted groups
Provide with regular updates on activities and escalate issues timely
Scope : The role operates as an emerging leader role managing set of people expertise in the cash/stock recon oversight across multiple clients based out of UK/US
Key Skills, Experience & Qualifications :
Degree in Business, Finance, Operations Management or related field, or equivalent. An MBA or M.S. degree is preferred
5 - 7 years reconciliation experience in a large financial services organization
A detailed understanding of the procedural, technical and product requirements within a Reconciliations team
Strong analytical skills and client service focus
Ability to effectively communicate with colleagues, India managers and team leaders, onshore management and IT, both on the telephone and in writing
Display initiative and independence to proactively partner effectively with the Joint Venture and Oversight teams
Display awareness of work levels and business needs by identifying and taking prompt action on priority items
Excellent time management skills, along with strong problem resolution and analytical skills.
Computer literate - Word, Excel, PowerPoint, Visio, MS Project
Experience in one or more of the following reconciliation products is a distinct advantage: TLM/P SmartStream, PLM, RecXpress