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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Supervise, direct, motivate and support staff to increase productivity and ensure that the Department's annual objectives as well as their own individual job objectives are met.
Ensure continuity of operations in the absence of any Trade Operations Officer/Team Manager
Ensure that all Trade transactions are well within the limits as established by the Client Relationships and comply not only with the terms set therein but similarly with the UCP/URC, Group Operational Policies, GICs, BSP Circular 645, and other International or Local Trade regulations
Ensure that Trade Operations' negotiable instruments (i.e., Manager's Cheques) are all accounted for
Ensure adherence to pre-set service standards and the Departmental Operating Instructions
Ensure that outstanding unreconciled items in the branch's nostro accounts (within the sphere of job holder's responsibility) are prompt investigated
Ensure that all control accounts (i.e., Sundry accounts, Suspense, Charge Due, Commission receivables) are updated and all uncollected outstanding items are all accounted for and acted upon.
Exercise effective control over all outstanding export bills to ensure that all maturing bills are collected and/or paid on due dates.
Ensure that Trade transactions are processed and comply with the agreed SLA/ procedures and that all controls are implemented
Ensure and check prompt processing of final tax payments and remittances to Bureau of Customs
Ensure that Import Document checking/Acceptance under import L/C are processed promptly and checked carefully.
Authorizes/Approves Trade transactions up to delegated authority.
To proactively monitor and manage operational risks, system risks and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Service Delivery and Country Operational Risk Group (CORG) via Key Performance Indicators (KPIs) and Risk exception reporting.
To ensure approved generic Product programmes and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances of non-compliance to Head CIC Operations, CIO and SCO for follow-up and also highlight such instances to CORG via KPIs and risk exception reporting.
Carry out activities/functions which may be assigned from time to time by Head, Trade Operations and/or Senior Management.
Assist in ensuring compliance with the Group Outsourcing Policy and Procedures
Assist in ensuring compliance with applicable local regulatory requirements, including additional conditions imposed by the Bangko Sentral ng Pilipinas
Assist in the efficient implementation and monitoring of the applications/operations of the service provider
Ensure that all JDs, DAs and DOIs related to Outsourcing activities are in place and updated.
Assist in proper assessment and compliance to Group Information Security (GIS) eg. Supplier Security Capability Assessment
Lodge the outsourcing arrangement in the Group Outsourcing Inventory (GOI).
Business Continuity Plan
Contribute to the effectiveness of the department's BCP, actively participate in the BCP testing providing timely feedback on BCP matters, make themselves available during contingency situations. Should be fully conversant and knowledgeable of the most updated BCP and keeps a copy of the departments call tree readily accessible at his/her place of residence.
Exercise due care and diligence on matters related to Money Laundering and KYC in the day to day operations, which include, account opening and review, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating
To drive and take ownership of overall effectiveness of the Anti-Money Laundering regime in the business and ensure that appropriate local procedures and internal controls that interpret the Group Policy and Standards and the local law and regulations of Money Laundering Prevention are documented, implemented, maintained and monitored and that colleagues are adequately trained.
Health and Safety
Take the lead in ensuring compliance to policies and procedures of the Bank, including but not limited to Group and Local Code of Conduct, Health and Safety, Diversity and Inclusion and communicating to the team, the escalation process and approval process, in case of policy breaches.
Our Ideal Candidate
Knowledge of practical and actual cases involving international trade to anticipate difficult situations
Sound knowledge of banking laws (General Banking Act) and Bangko Sentral ng Pilipinas regulations as these relate to Trade Operations