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Subject Matter Expertise (SME) in the Credit space for Commercial, Corporate & Institutional Banking (CCIB) Clients supporting projects and process improvements which are being executed by Group COO
Product Owner (PO) within a dedicated Agile Scrum team for Credit Transformation related projects
As Product Owner (PO) you will develop and maintain a vision for agile technology projects and be responsible for communicating that vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation
As PO you will work with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.
As PO you will be the key decision maker on priorities and design decisions, and work to ensure that all stakeholders are aligned at each stage of the agile development lifecycle. As PO you'll need to understand both the engineering and business side of releases and be ultimately responsible for representing the end user's needs
Supporting other projects & product owners from a SME point of view
Solicit, validate and document business requirements through clear understanding of AS-IS vs. TO-BE process, document into user stories with clear acceptance criteria
Conduct requirements workshop sessions with multiple user groups/ stakeholders including stakeholders across locations, risk & business teams
Manage common/conflicting requirements across stakeholders to arrive at a common ground
Be the "translator" between business and technology ensuring system solution/changes proposed will meet business requirements
Define and facilitate User Acceptance Testing with multiple user groups/stakeholders across global markets
Ensure business change readiness through training material preparation and execution of training sessions (potentially involving occasional travel)
Follow the established Agile Delivery Framework governing the interaction between business and IT organizations
Be responsible for maximizing the value of the product resulting from the work done by the development team and must work collaboratively with key domain experts and technology teams to drive successful delivery of capabilities
Review and understand key business policies, standards and processes
Provide business input on requirements to the technology project teams. Work with subject-matter experts in business product teams, front office and operations on requirements (e.g., a new electronic workflow to simplify layers of checking, or to auto-populate repeated fields in forms). Prioritise "must have" items vs. "good to have".
Review technology plans and design specifications, to ensure business requirements are met and that benefits will be delivered. Identify impact on critical processes within the Bank's operational risk framework, and work with process owners and project teams to ensure robust controls.
Work with technology project teams to develop test plans. Co-ordinate business users to test new platforms or technology features that are developed. Ensure final delivery meets user needs.
Work with stakeholders in the front, middle and back offices to ensure successful "go live" of projects, from the business perspective. Develop commercialisation plans and training material, co-ordinate briefings, design and execute communication plans. Gather feedback post-implementation, and track benefits
Participate in project review meetings and identify/highlight any potential issue that may impact project's cost, timeline and/or scope and work with concerned stakeholders for its early resolution to bring back the project on track
Conduct periodic briefings to senior management on progress of technology projects, from the business perspective. Highlight issues that require resolution
What is needed to succeed in this role?
Credit Analysts with 5-10 years experience in the CCIB business is preferred
Proven track record of working as a business analyst on complex projects specifically in the credit space – including system/ process change in the credit area could also be considered
Strong analytical skills with the ability to deep dive to drive solutions
Proven ability to take a step back and look at the macro view to connect the dots between requirements
Strong stakeholder management skills in engaging senior stakeholders
Proven ability to perform under high pressure in a dynamic environment
Ability to present to a large audience with comfort
Experienced in transitioning from Waterfall to Agile, guiding inexperienced teams as product owner
Ability to take initiative and work with minimal management oversight
Ability to work with cross functional teams across business and technology
Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly-defined timeline. Experience in working with technology project teams, from the business perspective, a significant plus.
Excellent professional skills, including verbal, presentation and written communication skills; ability to simultaneously "see the big picture" and manage the details of implementation; ability to follow through on execution.