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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Perform monitoring on the PvB sales process and investigate alerts generated from the system. Ensure compliance with the Bank's policies and procedures, and escalate any mis-selling or suitability issues detected on a timely basis. Any irregularities unrelated to mis-selling/suitability should be referred to the appropriate teams for follow up.
Perform ad hoc investigations or deep dive into cases where warranted or requested by management.
Ability to evaluate and independently assess the circumstances of each case, and logically conclude based on the circumstances of the case, before proposing closure or escalation.
As an independent second line risk control function, execute the relevant aspects of the Compliance framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
Proactively support and challenge the Group's businesses and functions to exhibit appropriate conduct, comply with regulatory and Compliance requirements and strive to achieve fair outcome for the Group's clients.
Maintain good working relationships with the respective PvB Compliance in each country, as well as Front and Back office operations.
Data & Analysis skills: able to manage data exceptions and analyse trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse, and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.
Products & Systems: basic knowledge of financial market products, sales and booking process, and related systems.
Banking: knowledge in terms of customers, products, and transactions
Banking operations experience and an inquisitive & service oriented attitude
Excellent communication in English (articulation and writing) - other languages a bonus.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages.