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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
To drive cash management business growth in Global Banking Malaysia with assigned client portfolio by:
Develop and sustain effective client relationships (including new to bank) at appropriate levels in the client organization.
To be a trusted advisor on Cash Global Banking clients through provision of solutions that address client needs and demonstrate value in the relationship.
Seek constant feedback from clients on competitor assessments, solutions being launched, service level and feed back to respective internal stakeholders.
identifying cash business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly
Drive business origination and win new cash mandates
Collaborating with implementation, client management and service teams to ensure consistently superior client experience
Cross sell trade business opportunities
Key Roles & Responsibilities:
Create long term strategic and tactical client level strategy for assigned clients
Client strategy to be fed into overall account plan and aligned with the coverage partners
Chart clients' treasury strategy and evolution roadmap
Define digitization agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind
Identify Cash business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
Develop client level RFP strategy to orchestrate the scope and requirements and appropriate calling plans to actively engage various client level throughout the RFP process.
Collaborate with implementation, client management and service teams to ensure consistent and superior client experience.
Own cash revenue and drive budget for the assigned portfolio
Drive OPAC conversion toward agreed levels
Drive healthy pipeline and closures through business origination activity
Jointly responsible with Trade Sales for Ecosystem origination - both Supply Chain Finance (SCF) and cash opportunities emanating
Lead RFP responses, client pitches and ensure successful conversions
Manage deal execution, maintain oversight on implementation, and ensure revenue realization
Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management solutions and services
Refer Trade opportunities to respective Trade Sales teams
Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash Operations etc.
(For Global Transaction Sales) - form virtual teams with Regional Transaction Sales and Field Account Managers to provide guidance and coaching on in-region/country business development with relevant clients
(For Regional Transaction Sales) - provide effective regional cash sales coverage for the respective Global Transaction Sales to lead client initiatives in the region. Work closely with Regional Account Managers and Field Account Managers s to enable seamless delivery of regional and in-country solutions
Establish leadership credentials by coaching and mentoring junior members of the assigned team
Be a role model of the Group's values and culture in the country
Regulatory and business conduct
Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct etc.
Effectively identify, escalate, mitigate and resolve risk and compliance matters
Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified.
Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Assist in driving the Operational Risk Framework implementation, ensure compliance with internal policies & procedures, improve risk metrics, drive digitization agenda and ensure no failed audits (internal & external)
Adhere to good sales practices in relation to relevant policies and behaviors (per Culture, Conduct & Behaviors) and FOSAF
Global Account Manager, Regional Account Manager, Field Account Managers in the country / region as appropriate
Other Global Transaction Sales, Regional Transaction Sales (as applicable)
Credit, Risk & Compliance team in the region / country as appropriate
TB Products, Implementation, Client Managers and Channels team in the region / country as appropriate
Minimum a Bachelor and/or master's degree in business management, Banking or Finance.
Minimum 10 years of relevant Transaction Banking sales experience ideally in the international/regional environment preferably with an excellent understanding of the market competitive landscape in Malaysia.
Strong knowledge of legal, economic and regulatory environment in Malaysia as well as other key trading corridors
Strong leadership qualities, able to articulate and communicate the growing ambition and goals for the business both internally and externally.
Strong communication and influencing skills , proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders.
Multi-cultural awareness and sensitivity with an understanding of cultural, ethnic and religious market conditions to translate strategy into effective local operations.
Strong analytical and problem-solving skills.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .