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Corporate Services, Asia Head of Program Management and Governance - Executive Director
March 5, 2020
The Program Management and Governance organization sits within Property Management in Corporate Services. The primary focus is to offer management and governance across multi-year programs that deliver on complex strategies. The portfolio of work is diverse and will impact key stakeholders within both Corporate Services and more broadly, business units across the Firm.
Key objectives include: â€¢ Ensure Corporate Services Programs and Business priorities are aligned with the Firmâ€™s Goals and Objectives â€¢ Agreed partnership with clients to realize a common desired outcome â€¢ Improve transparency and risk management across the program portfolio â€¢ Create a view into cross program/project dependencies â€¢ Deliver with Operational Excellence â€¢ Support Execution of commitments
At the core of the Program Management model is a value-add process that centrally provides expertise around oversight, delivering transparency and mitigating risks/issues while ensuring the programâ€™s goals and objectives are aligned with Corporate Services long-term vision.
MONITOR AND TRACK â€¢ Program level Roadmap that captures milestones, business value achieved, identified risks, links interdependencies and tracks spend/savings â€¢ Control process over scope, schedule, metrics, and budget â€¢ Utilize Technology tools
QUALITY ASSURANCE â€¢ Integrate levels of checks and balances throughout program timeline following agreed milestones â€¢ Identify contingency plans â€¢ Consistent feedback loop for improvement â€¢ Audit Reviews â€" embed independent process
RAID MANAGEMENT â€¢ Develop process to resolve risks and issues efficiently â€¢ Establish Decision and resolution process â€¢ Maintain RAID log
ENGAGEMENT MODEL â€¢ Develop and execute a robust Communication Plan â€¢ Establish committees and working groups with a defined purpose
REPORTING â€¢ Maintain and publish required artifacts (executive summary, program dashboards, roadmap, etc.)
This role can be based in either Hong Kong or Mumbai and reports into the Global Head of Program Management, and the Asia Head of Corporate Services. The role is accountable for delivery of Corporate Services Programs in the Asia region. A high level of interaction across all relevant Corporate Services teams, infrastructure partners and business stakeholders is required.
â€¢ Strong track record in Project Management and Program Management with interactions with stakeholders across different divisions and locations â€¢ Executive summary communication and maturity, with the ability to operate at a senior level â€¢ Experience of supporting multiple global programs concurrently â€¢ Ability to forge relationships with senior stakeholders across the Firm â€¢ Strong attention to detail, communication and organizational skills â€¢ Ability to work autonomously under pressure to meet tight deadlines â€¢ Strong system skills; Microsoft Office tools â€¢ Ability to work both independently and as part of a team â€¢ Experience and a track record of delivery in property programs