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The Foreign Exchange (FX) Middle Office team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Global Market's FX Sales & Trading Desks and Operations groups. The team also acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team participates on projects related to new trading initiatives, testing and implementation planning.
- Assist SSGM FX Sales & Trading with trade support and related responsibilities
Research and resolve trade related inquiries from Trading, back office, fund groups, and clients
Monitoring SSGM's FX Order Management System: identifying and repairing rejected trades
Cancelling, modifying, and rebooking of trades
Performing pricing validations for SSGM's indirect FX activity
Act as a liaison between Trading Desk, Product Control and Finance on daily pricing discrepancies and produce daily trade activity and profit and loss reports to management
Communicate with multiple departments (Trading, Operations, Finance, IT, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis.
Participate in various projects that require FXMO expertise, involvement with testing or future support
Understand the intricacies of manual and/or exceptional processes on the FX desk and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies
- Bachelor's degree or equivalent education qualifications deemed appropriate in local market - 1-3 years financial services industry experience preferred - Client facing experience is desirable/Strong client servicing skills are required - Good written and verbal communication skills - Ability to work under own initiative as well as part of a team - Ability to work under pressure and manage multiple priorities - Strong analytical and problem solving skills - Proficiency in Microsoft Office applications - Word, Excel, Access, PowerPoint