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Job Description Business Onboarding and Transitions Team's (BOaT) (OFFICER) is responsible for the operational management of Fund Set up / Onboarding and Global Account Opening team. The OFFICER represents State Street Corporation as a key connect with client relationship managers for strategic clients and serves as the primary escalation point for complex operational activities. OFFICER has direct managerial responsibility for a team of Fund Onboarding Specialists, along with oversight for risk mitigation and responsibility for both day to day and ongoing performance management of their team. BOaT OFFICER will coordinate the implementation of seamless onboarding of funds, systems and processes and support client set ups. In addition, the OFFICER is requested to manage automation & other operational projects. Know-how of key performance indicator (KPI) & key risk indicator (KRI)tracking is critical along with playing a pivotal role in audits and internal client risk profile assessments. Working closely with key client relationship managers and a strong inter-departmental network, the Client Operations OFFICER aligns with corporate goals and strategic initiatives to drive consistent operational best practices across their team. BOaT offers development and advancement opportunities in an innovative and rapidly growing segment of the organization. This is a leadership position in a fast-paced, highly collaborative and transformational environment. BOaT is a highly visible team and this is a critical role; encompassing immediate leadership opportunities including, people and operational management, vital to the success of the organisation.
Qualifications / Skills Profile:
MBA or Graduate degree preferred
Client-oriented, with significant experience in managing senior global stakeholders and Client Relationship managers
Self-directed, ability to multi-task and navigate competing priorities
Problem-solving and critical analysis experience, highly responsive and driven
Excellent collaboration, communication, presentation and networking skills
Ability to identify and present cross-sell opportunities & standardisations, excellent influencing skills
Innovative, intellectually curious, with a bias for action
Significant prior financial services industry experience preferred Strong people management skills and prior experience in a supervisory capacity with responsibility for coaching and development of direct reports (expectation of Minimum 7+ years' supervisory experience)