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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
JOB PURPOSE To process / support the multiple of SME and Retail Banking activities / product; ensure authorized instruction are process accordance with established regulatory, credit and lending guidelines and policies to safeguard the Bank's interest. To meet objectives set by the Group, Company & Department through: - - Consistent high quality performance in work with emphasis on accuracy, TAT & productivity - Consistent high quality service to customer (outside & within). GENERAL KEY RESPONSIBILITIES 1. Know fully & perform BAU within TAT without error guided by operation procedures, standard, guidelines and policies. 2. Ensure consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes / judgment. 3. To avoid operational / reputational losses and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group. 4. Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates. 5. Continue to seek improvement in self, team & operational processes to achieve service and performance excellence. 6. Support the roll-out of the Company's& Group's policies and initiatives.
Apply now to join the Bank for those with big career ambitions.
