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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Focus and implement an effective Operational Risk Framework (ORF) within the business unit to ensure operational risks and controls are being managed appropriately at the business unit level in a proactive, risk based and disciplined manner to meet external, internal and regulatory requirements.
Review and monitor product / business operational risk management from an end-to-end basis.
Ensure proper functioning of day-to-day controls, periodic monitoring activities, and timely identification and resolution of risk issues.
Promote a strong operational risk management and compliance culture.
The Role Responsibilities
Implement and monitor ORF
Implement ORF across the business unit, execute first line self assessment model, report and analyze operational risks items to WM Risk Forum, any other equivalent committee in the country, as well as Group Operational Risk / Group Wealth Management. Track and follow through management actions to mitigate identified operational risks exposure.
Facilitate, embed, deploy and execute Key Control Standards (KCS), Key Control Sample Testing (KCST) and Key Risk Indicators (KRI) within business unit.
Report losses, risk events, policy deviations, KCST & KRI exception, and engage appropriate stakeholders on timely remedial actions; escalate key risk situations that pose significant risk.
Identify new, thematic and developing risks; provide operational risk advice through ORF and ad hoc reviews at the unit level.
Monitor business risk/return prior to product launch and during the product life cycles
Understand risk profile and deploy/utilise Operational Risk Assessment Matrix, Delegated Authorities Matrix and the Risk Management Process.
Assess regularly existing business key controls against the risk control monitor to assess the level of control effectiveness, efficiency and relevancy in risk mitigation.
Implement effective risk management process with Wealth Product Group
Identify and assess E2E gross operational risks
Document accordingly (Risk Profile, Country Addenda, Risk Register etc)
Reporting of exposures for acceptance at the appropriate governance level.
Assess Gross Risk Exposure
Design effective mitigating controls
Implement risk control
Conduct BAU activities with agreed risk controls
Follow through risk acceptance process to comply with ORF and delegation of authority
Promote approval of acceptance of residual risks above appetite
Implement systematic monitoring on process control effectiveness
Monitor key control indicators
Conduct independent sample testing of controls
Provide MIS as per agreed key controls, and escalate if needed, to appropriate management
Review and monitor MIS, do trend analysis, accept or escalate risks
Design, approve and implement action to mitigate gaps identified
Operational Risk Recording / Reporting
Capture gross and residual risk exposure identified and OR loss promptly and accurately in Phoenix in accordance with Group's Operational Risk Policies and Procedures
Follow through appropriate escalation and approval required
Influence the development of an operational risk culture
Implement policies, procedures, and ensure compliance.
Maintain operational risk view across all end to end processes in each business unit product and service value stream.
Coordinate training efforts to promote risk management and compliance culture within the Business unit. Ensure gaps are identified and staff are suitably trained on operational risk and compliance.
Audit and Operational Risk Interface
As the key business interface with Audit and OR functions including WM Risk Forum.
Develop and implement Management Action Plan in Audits
Socialize Audit findings and re-assess the control effectiveness as part of the residual risk ratings.
Assisting in organising WM Risk Forum and relevant minutes of meeting.
Organise and ensure proper closure of WM Risk Forum action items.
Our Ideal Candidate
Degree holder, preferably 8-10 years of banking experience in the respective business areas he/she is supporting
Team player who shows initiative and assertiveness and team coordination
Self-motivated, with pro-active service attitude
Enjoy work pressure
Solid strategic and operational knowledge of the relevant SCB business he/she is supporting
Operational risk knowledge - Expert
Regulatory knowledge - Expert
End-to-end knowledge in the respective areas he/she is supporting - Advance
Market and competition knowledge - Core
Product knowledge - Core
Segment knowledge - Core
Change management skill - Advance
Interpersonal and influencing skill - Advance
Coordination and execution skill - Advance
Collaboration and team work skill, with dealing skill with all levels in complex and difficult situation - Advance
Communication and listening skill - Advance
Negotiation and engagement skill - Advance
Proactively identify gaps in sales and operational practices with proposal solutions. Is seen as an active advocate of compliant business practice in their country.
Execution oriented and connected to the realities of the business and the front line.
Translate strategy, policy, themes, into actionable plans /executable plans which are realistic within country business and regulatory context. See plans through the execution phase.
Apply now to join the Bank for those with big career ambitions.