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Create / increase the level of operational risk and compliance awareness amongst the various business units in CFS. Work with these business units to ensure that processes are robust to meet operational risk and compliance requirements in all areas across consumer banking.
Develop close working relationships with internal stakeholders such as CFS division and 2 nd line of defense to successfully treat, mitigate potential operational risk
Participate actively in projects for launches of new products or services as well as process improvements.
Key central focal to ensure CFS eGRC mandates are effectively rolled out with stakeholders
Keep abreast of all developments in the operational risk and regulatory environment and collaborate with the business units to adopt best industry practices.
Conduct regular training/briefing for GCFS SG staff are conversant with the relevant regulations and internal control requirements.
Conduct off-site surveillance to obtain assurance of business units' adherence to laid procedures and regulatory requirements in relation to requirements.
Work with Group Legal & Compliance and Group Operational Risk Management to ensure alignment of CFS's framework with that of the Group
Degree/Diploma in Banking and Finance
Minimum 3 years of experience in various areas of consumer banking
Good knowledge of regulations governing consumer banking
Strong background in compliance and control self-assessment
Good written and oral communication skills, ability to interact with people at different levels.
Able to work effectively in a team and analyze issues independently
Good understanding of regulatory requirements and branch operations knowledge
Experience in auditing and risk management is an added advantage