About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities & Our Ideal Candidate
Strategy
- Contribute materially towards the implementation of the vision, strategy, direction and for GB & CB CFCC Advisory teams, consistent with Global Head, CFCC Advisory, GB & CB's vision and strategy for the GB & CB CFCC team and the strategy of the CFCC function as a whole, and in support of the Bank's strategic direction and growth aspirations.
- Continue to improve the Group's approach towards reducing regulatory and financial crime risks throughout the GB & CB client lifecycle (from on-boarding to off-boarding) in order to protect the reputation of the Group and to avoid significant financial loss.
- Provide consistent support to colleagues with responsibilities for CB, GB and GSAM, including highlighting key areas of pan-geographical focus. Drive an increased awareness of CB, GB and GSAM technical and strategic knowledge in regions and countries to sharpen focus on how local regulatory reform impacts the client segments. Emphasise global standards.
Business
- Support Resolution of competing requirements between regulations specific to CB, GB and GSAM businesses (e.g. between AML regulations and data privacy/bank secrecy or information security regulations)
- Develop a comprehensive foundational understanding of the business model and strategy in order to provide substantive required oversight support and challenge in order to enable appropriate and sustainable CFCC outcomes.
- Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
- Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
- Provide and communicate timely CFCC related advice, analysis (and challenge when appropriate) in relation to CB, GB and GSAM including product design through to post sale reviews / assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
- Support the maintenance of global CFCC standards in accordance to standards set by senior management.
- Support the maintenance and refresh of relevant CFCC frameworks applicable to CB, GB and GSAM.
- Support the implementation of the SPOC-COE model. This includes (but not limited to): taking ownership of incoming queries by not handing them off, taking a leading role in actively becoming the go-to person for the business/function and ensuring advice provided is consistent throughout CFCC Advisory in relation to CB, GB and GSAM.
Processes
- Drive the governance and oversight over the implementation of CFCC related policies and procedures with respect to CB, GB and GSAM (to enable compliance with such policies and procedures).
- Support efforts to establish and maintain effective processes (including training, advice and support) to ensure that policies and standards to address CFCC risk are effectively implemented across CB, GB and GSAM.
- Support the provision of second line challenge to processes owned by CB, GB and GSAM, including (but not limited to) specific Risk Framework Owner oversight of Complaint Handling, Client Off-Boarding, Know Your Distributors, Bad Debt Sales, Enterprise Appropriateness, Regulatory On-Boarding, CDD, AML Surveillance, and Customer Screening in GB & CB.
- Develop and maintain effective policies/processes/DOIs (including training, advice and support) (including training, advice and support) to address CFCC risks across CB, GB and GSAM, aligning with relevant regulatory requirements.
- Provide support and challenge to the relevant Business stakeholders e.g. COO teams to ensure that they establish and monitor appropriate processes for compliance with CFCC policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).
People and Talent
- Role model and assist the Global Head of CFCC Advisory, CB & GB to build the appropriate culture and values. Set appropriate tone and expectations within their team and work in collaboration with risk and control partners.
- Contribute to promoting and embedding a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Contribute to instilling an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
- Assist in the provision of ongoing training and development to ensure that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.
- Provide constructive developmental feedback at business, function, country and individual level as appropriate, on CFCC matters.
- Regularly and on a timely basis appraise performance.
- Contribute materially towards the migration of skill, knowledge, best practice and lesson learned across the network between CFCC Advisory and Centre of Expertise colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to CB, GB and GSAM.
- Assist GB & CB Clients Compliance teams in regions and countries to understand the objectives/deliverables
- Contribute to the agenda of, and engagement within, the CB & GB CFCC functional meetings, and promote adherence to the stakeholder map, ensuring efficient alignment of business and function.
- Collaborate with training teams to input into training curriculum to support closing of capability gaps and to meet the training needs of CB, GB and GSAM businesses.
Risk Management
- Support efforts to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
- Support efforts to ensure the effective management of CFCC matters, management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions.
- In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure appropriate and timely escalation within the Group and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks impacting CB, GB & GSAM.
- Collaborate with other CFCC teams to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for CB, GB & GSAM.
- Implement and contribute to the management of MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters relating to CB, GB and GSAM are tracked, followed, regularly assessed and reported on including oversight of risk acceptance and/or mitigating action plans, identification and management of high-risk clients or specific country reviews relating to CB, GB and GSAM.
- Play an integral role in the effective management of CFCC Advisory matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the Group including but not limited to conflicts of interest, cross -border and onshore/offshore transactional support and control (in partnership with Cross Border (XB) and Conflict of Interest (COI) Compliance teams).
- Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning CB, GB and GSAM.
- Provide robust challenge to and maintain oversight of risk acceptance and/or mitigating action plans relating to CB, GB and GSAM where CFCC is the RFO.
- Taking a leading role in the proposal of control improvements, enhancements and simplifications relating to GB, CB and GSAM processes that manage CFCC risk, where appropriate.
- Collaborate with relevant business and CFCC stakeholders to work towards holistic risk management across client segments / products risks.
- Assist the Global Head of CFCC Advisory, GB & CB to provide reports to relevant Group and Business risk and control committees and management group on key CFCC risks and issues pertaining to GB & CB.
- Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies, and to support the calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
Governance
- Drive the identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
- Support the management of end-to-end life cycle of audit, assurance and regulatory reviews, in relation to CB, GB and GSAM, including tracking, remediation and preparing lessons learned from such reviews.
- Develop control effectiveness and efficiency improvements and simplifications where appropriate.
- Develop appropriate Lending governance measures so that Lending approval documents reflect all relevant regulatory requirements.
- Within the Group's overall ERMF, develop appropriate risk-based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance and financial crime risks across CB, GB and GSAM.
- Develop or assist in developing and recommend (for approval by the relevant Risk Committee and/or individuals), appropriate compliance policies and standards to manage CFCC risk in CB, GB and GSAM.
Project/Change management
- Assist from a CFCC perspective in the review of new business requirements and provision of solutions for CB, GB and GSAM where required
- Support key change programmes and projects for CFCC Advisory, CB, GB and GSAM
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk and CFCC matters.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Take a leading role in helping drive the CFCC Advisory team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; and The Right Environment.
Key Stakeholders
- GB and CB COO teams
- GB and CB FCC (Group, Region and Country)
- GB and CB Legal
- Client Lifecycle Design Management team
- GSAM Policy and Performance team
- Group Credit Risk
- Group Operational Risk
- Group Internal Audit
- CFCC Centres of Expertise
Other Responsibilities
- Embed Here for good and Group's brand and values in CB & GB CFCC Advisory Team
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and standards.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . |
