CAIA's Career Center is an easy-to-use, comprehensive resource connecting job seekers with employers in the growing AI field. Use your knowledge and credibility to advance your career or build a talented team for your organization. Opportunities targeted to CAIA Charterholders are prioritized.
In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
The Function The "Data Management and Privacy Operations" team is part of a newly formed '1st line' centre of excellence under Group COO - Trust, Data & Automation. The role will support the businesses and functions & 2nd line compliance, through the provision of effective service delivery model to drive operational excellence (including effective project and change management) in respect of data management, data privacy & records management capabilities. The role will work internally with Head -ICS & Risk assurance teams, business & functions partners & 2nd line compliance colleagues to design, implement & operationalise capabilities for Data Management, Privacy & Records Management. The role will ensure that these capabilities are operating effectively in BAU to achieve and manage the respective business objective in this area. The role will also provide timely feedback / data to all stakeholders to meet any key regulatory obligations and key business priorities.
Objective The Programme Director role is a hands-on position, responsible for the overall management of delivery of change and implementation projects in respect of Line 1 for Data Management, Records Management and Privacy and other initiatives for the Data Management and Privacy function in the Group COO- Trust, Data & Automation organisation.
Key responsibilities of the role include:
Providing Operational Support
Oversee, prioritise and manage operational processes which delivers outcome focused & timely service delivery.
Ensure that the analysis of existing business & functional processes takes place to identify automation opportunities in area of data management, data privacy and records management.
Recommend process improvements to address control gaps and to enhance efficiency where possible.
Support & coordinate with stakeholders in defining automation or remediation actions / solutions
Develop, track & analyse actionable metrics to continuously improve tools, procedures & provide visibility of operations to management.
Support liaison with Risk Assurance team on any Group Internal Audit and any regulatory inspections as required.
Assist in identifying, assessing, monitoring, controlling and mitigating data management, privacy and record management risks to the Group.
Adopt a proactive approach to threat risk assessment through appropriate stakeholder engagement and monitoring of the external environment to improve assurance planning.
Work with other risk assurance teams to drive efficiency, effectiveness and reduce duplication.
Supporting Strategic Delivery and Risk Reduction
Lead the building of effective relationships with stakeholders to facilitate:
The provision of timely & effective service delivery.
Collaboration with other business, functions & 2nd line compliance to improve risk controls.
Grow trust with internal stakeholders and regulators by delivering best practice on data protection data and privacy.
Developing Capability and Supporting Success
Facilitate the on the job learning from current & previous experience by identifying and communicating transferable lessons, helping to embed these lessons, and encouraging best practice.
Business, Functions, and Regions
Provide robust challenge and escalation to senior management and all relevant business/function/region stakeholders to ensure activities achieve risk reduction.
Maintain strong stakeholder engagement with the Chief Data Protection Officer, Heads of Operations - Automation, Chief Information Security Office, Head - Information Protection, 2nd line Risk & Compliance, and Internal risk assurance and COOs teams to ensure alignment across stakeholder groups
Ensure the creation of a timely and accurate reporting to internal risk assurance team & appropriate forums /committees
Ensure appropriate oversight to senior management and facilitate resolution of high impact risk and issues
Leadership, People, and Talent
Practice a proactive self-orienting and self-motivating work ethic.
Provide strong leadership, management, and coaching
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with internal & external stakeholders.
Regularly share lessons learnt and best practice in a timely manner across a wide-ranging stakeholder group within businesses/functions
Regulatory and Business Conduct
Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Group COO - Trust, Data, and Automation
Global Head - Data Management & Privacy
Chief Data Protection Officer
Head of Operations - Automation
Head - ICS, Business & Functions
Global Head of Assurance - Cyber, Data & Automation
2nd line Risk & Compliance
Chief Information Security Officer
SIS & Head - Information Protection
EXPERIENCE & QUALIFICATIONS: Training, licenses, memberships, and certifications
Demonstrable experience in successfully managing enterprise-level change deliverables, in the role of a "Change Leader", across multiple geographies and directly and indirectly leading teams of specialists and change agents
Good organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise
Strong interpersonal skills to foster positive relationships with internal and external stakeholders
Effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers
Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner
Demonstrate understanding of and commitment to the Group's core values
Basic exposure to global data protection laws and practices preferred with an understanding of any of the following: Personal Data Protection Acts, General Data Protection Regulation, Cybersecurity Act, Safe Harbour and Multi-Jurisdictional IT / Privacy regulations and requirements such as cross-border data transfer.
University degree with professional certification (such as CIPP, CIA, CISA, CISSP, or CISM) preferred
Fluency in English
Ability to commit up to 10% business travel
Background in Data Protection & Privacy or Cybersecurity or Financial Crime Control related units within international financial services organisations.
Previous exposure of data protection & privacy, data handling and data classification including (but not limited to) preferred: Data and application protection, cross border data restrictions, data classification, data discovery, data governance, data loss prevention, back-up/recovery, and retention etc.
Knowledge of financial services businesses, processes, and controls
VALUED BEHAVIOURS Do the right thing: Be brave, be the change; Think client; Live with integrity Never Settle : Continuously improve and innovate; Simplify; Learn from your successes and failures Better together: See more in others; How can I help?; Build for the long term
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
To view information on our benefits including our flexible working please visit our career pages .