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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities & Our Ideal Candidate
Daily Related Business
Perform day-to-day operations, such as SV, system input according to DOI and relevant procedure within the risk and control framework
Execute and monitors workflow to ensure that processing/ documentation is delivered in accordance with required Standards.
Contributing ideas for improvements of processes and procedures.
Support and encourage others to practice in professional manner that reflect GLS, GBS China service quality.
Ensure to report line manager all irregular issues and potential risks at the first time.
Fully support team cross support when need.
Ensure consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes / judgment.
Network internally with colleagues to solve issue and improve efficiency.
Continue to seek improvement in team and operational process to achieve service and performance excellence.
Be a catalyst and a key team member in driving team activities.
Money Laundering Prevention
Responsible for any Money Laundering & Suspicious Transactions. Responsibilities also include the reporting of any suspicious transactions.
Ensures that appropriate internal controls are in place and operating effectively.
Ensure all staff in team are adequately trained.
Support CN / HK business according to business requirements and team arrangement.
Staff should follow the code of conduct strictly, ensure the client information is secured and protected from leaking
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages .