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As Senior Manager - Home Buying Controls Centre your core responsibility will be to assess the need for, build new and enhance existing detective controls and data driven risk interventions. This will include leading a team of risk and project delivery professionals to prioritise, document and build detective controls to tight delivery timeframes.
This roles plays a key part in establishing and extracting value through key stakeholder relationships in the control value chain. Your contributions will directly impact our ability to achieve an appropriate customer outcome through strengthening our risk and control environment, enhance risk management practices in the RBS business and help achieve the Group's vision.
See yourself in our team:
The Home Buying team has end to end responsibility for the Commonwealth Bank's home loans business. We support the proprietary and third party sales and service teams to meet our customers' needs for home finance and advice. The role sits within the Home Buying Risk and Controls team and will support the business through the delivery of the Home Buying Controls Centre program.
On any given day you will:
(A snap shot)
Take ownership of the detective control uplift delivery plan including tracking, preparing and presenting regular updates to Senior Management.
Partner with key SME's including the Home Buying risk and control team, product representatives, analytics, investigations and remediation team to co-ordinate delivery and execute against the plan.
Work closely with the Controls Centre Delivery team to recommend improvements to processes, reporting and governance within the Control Centre Framework.
Provide guidance to the Home Buying Business as the detective control SME on the appropriateness of a detective control as a risk management solution.
Drive a positive risk management culture within the Home Buying Business with a particular focus to drive outcomes that lead to sustainable risk management solutions.
If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, the Code of Conduct guides our decision making so we can do what's right in every situation.
We're interested in hearing from people who possess a combination of the below:
Proven leadership skills, leading a team with ranging capabilities and responsibilities
Strategic problem solver and experience in continuous improvement activity
Strong stakeholder management skills.
Experience in project delivery frameworks (i.e. agile) is desirable but not essential.
Ability to identify areas of opportunity in existing process analysis/design.
The capacity to work independently in a busy, commercial, competitive environment and the ability to meet objectives and deliver exceptional customer service
Working knowledge of Home Buying systems and processes is desirable but not essential.
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.